ProDocks

ProDocks is dock scheduling software for warehouse teams, combining appointment booking with real-time dock visibility. Carriers can reserve appointment times through a shared link, with login optional. Teams can set calendar rules by dock door, day, and load type, with auto-confirmation and conflict detection. At the gate, drivers scan a QR code; ProDocks records arrival time and alerts the dock team. Workers can attach photos of bills of lading or damage to shipment records. Automated emails mark appointment confirmation, arrival, unloading, and completion. Analytics cover dwell time, throughput, on-time performance, and carrier compliance, with CSV export. The product lists a REST API for WMS, TMS, and ERP integration and webhooks for status updates. Security features include role-based access, audit logs, encryption in transit and at rest, and SSO. Carrier booking, kiosk check-in, and the dock board work on phones and tablets. The free plan covers one warehouse; Multi-Warehouse costs $25 per warehouse, monthly. ProDocks is available in the United States, Canada, and Australia, but not the EU, EEA, UK, or Switzerland.

ProDocks combines appointment scheduling, driver check-in, shipment documentation, and operational analytics. The free plan covers one warehouse, while Multi-Warehouse costs $25 per warehouse, monthly; availability is limited by region.

It may suit lean warehouse and receiving teams, including operations handling roughly 5–15 trucks per day. Teams in the United States, Canada, or Australia can use its booking and dock-visibility tools.

Overview

ProDocks is a dock-scheduling tool for warehouse and receiving teams that need to coordinate carrier arrivals and keep shipment records in one workflow. It is best suited to lean operations handling roughly 5–15 trucks per day. The free plan is unusually broad for a single warehouse, but paid analytics and multi-warehouse management make the price relevant as operations grow.

ProDocks is offered in the United States, Canada, and Australia, but not in the EU, EEA, UK, or Switzerland. For a broader category view, see Dock Scheduling Software.

Key features

Carrier booking and scheduling

Carriers can book through a shared link, and login is optional. That makes it practical to invite outside partners without requiring them to adopt another account. Warehouse teams can set rules by dock door, day, and load type; auto-confirmations and conflict detection help reduce scheduling clashes. ProDocks supports both load types.

Gate check-in and shipment documentation

Drivers scan a QR code at the gate; the system timestamps arrival and notifies the dock team. Workers can photograph bills of lading and damage and attach the images to shipment records. This connects check-in with shipment evidence, a useful combination for teams that need records alongside dock coordination.

Notifications, analytics, and integration

Automated emails cover appointment confirmation, arrival, unloading, and completion, keeping stakeholders updated across key handoffs. Analytics track dwell time, throughput, on-time performance, and carrier compliance, with CSV export. Those metrics are reserved for paid plans, so teams that need them will outgrow the free tier.

A REST API supports WMS, TMS, and ERP integration, and webhooks provide real-time status updates. Role-based access controls, audit logs, encryption at rest and in transit, and SSO support address access and security needs. Payment processing is handled by Stripe; ProDocks says it does not store full card numbers on its systems.

Pricing

The Free plan costs free, billed permanent with no trial expiration. It covers one warehouse, unlimited doors and appointments, carrier booking, QR check-in, BOL photo capture, and a real-time dock dashboard. For a single-site team, that is a substantial operating set without a recurring charge; the tradeoff is that analytics and multi-warehouse management are not included.

Multi-Warehouse costs $25 a month, billed per warehouse, monthly. It includes everything in Free, plus multi-warehouse management, analytics, and a read-only data API. The per-warehouse term matters for operators with several sites, while the read-only API suits teams that need to consume data rather than build workflows through that interface.

Enterprise has custom monthly pricing and includes everything in Multi-Warehouse, plus a dedicated engineer, custom workflows and integrations, and a dedicated account manager. It is the fit for organizations that need tailored connections or workflows; the custom price requires a quote rather than a fixed budget line. ProDocks has no free trial, but the permanent free plan provides a way to use its single-warehouse core without a trial deadline.

Platforms

ProDocks supports Android, iOS, web, and API access. Carrier booking, kiosk check-in, and the dock board work on phones and tablets, which helps teams coordinate at the gate and on the warehouse floor as well as from a desktop.

Who it's for

ProDocks is a strong fit for lean receiving teams that want shared carrier booking, QR check-in, shipment photos, and a live dock view without paying to cover one warehouse. Larger or multi-site operations may find the analytics and per-warehouse paid tier useful, while teams outside its supported regions should look elsewhere.

Pros and cons

• Pros: The permanent free plan includes unlimited doors and appointments at one warehouse, not just a small appointment quota.
• Pros: Optional-login carrier booking and QR check-in connect partner scheduling with gate arrival tracking.
• Pros: Shipment photos, automated milestone emails, and operational analytics support documentation and follow-up across the dock workflow.
• Cons: Analytics and multi-warehouse management require a paid plan, billed per warehouse each month.
• Cons: There is no free trial; the free tier is the only no-cost route to use the product beyond a trial period.
• Cons: The service is unavailable in the EU, EEA, UK, and Switzerland.

Alternatives

Inbound Connect is another paid option available on Android, API, iOS, and web; consider it if you want a paid alternative across those platforms.

DataDocks is a paid option on Android, API, iOS, and web with custom quote pricing based on facility and requirements, making it worth considering when facility-specific quoting suits your buying process.

DockSync is a paid option with a free trial, available on Android, iOS, and web. Its Starter plan costs £79 a month, billed monthly, for one warehouse and up to 8 bays with no per-user fees; consider it if those stated limits and terms fit your operation.

LoadMetrics Dock Scheduling offers a free plan and free trial on API and web. Its free tier is limited to one facility and 25 appointments per month, with carrier self-service and supporting and claims documentation; choose it if that monthly appointment allowance covers your needs.

SimpleDock is freemium on API and web. Its free plan covers one location, up to 3 team members, a shareable booking link, and email and SMS notifications, so it may suit a small team prioritizing those stated basics.

Agistix Cold Chain is a paid API and web option with custom pricing and a required demo.

Goramp Dock Scheduling is a paid API and web option whose custom quote depends on operation size and required modules.

Descartes Customs and Regulatory Compliance is a paid API and web platform with separately described base-platform and concurrent-user licensing.

Verdict

Choose ProDocks if you run a lean warehouse operation in a supported country and want a permanent, no-cost way to manage one site's bookings, check-ins, and shipment photos. Its main advantage is how much of that workflow the free plan includes. Look elsewhere if you need analytics without a per-warehouse monthly charge, operate in an excluded region, or require a paid trial before committing.