Inbound Connect

Inbound Connect is a SaaS vehicle booking system for logistics facilities that schedule and manage truck arrivals. It shows facilities what is arriving, when it is due, and what it carries, so they can plan ahead and assign time slots. Carriers can book arrival windows in advance, while facilities configure workflows, rules, and notifications for warehouses, ports, intermodal terminals, and air freight hubs. The system supports electronic document exchange and automated visitor identification with check-in and check-out logs. Facilities can apply charges for peak periods, no-shows, or late pickups. Inbound Connect offers an API, pre-built connectors, and integrations with warehouse and facility management systems; specific integration questions go through support. Premium includes mobile app access for drivers and dispatch teams, AI booking creation from uploaded paperwork, driver and vehicle management, live vessel schedule updates, webhooks, Azure Entra ID single sign-on, and a facility capacity dashboard. The company says implementation can go live in days and that its team guides setup. Pricing is on request, though opening an account is free of charge; this does not establish that bookings or facility services are free.

Inbound Connect brings arrival scheduling, document exchange, visitor identification, and configurable charges into a vehicle booking system for logistics facilities. Pricing is on request, and the listed Premium capabilities include mobile access and additional booking tools.

Inbound Connect is presented for logistics facility operators and transport companies, including warehouses, distribution centres, ports, rail yards, and air freight facilities. Premium may suit drivers and dispatch teams who need mobile booking management.

Inbound Connect is a vehicle-booking system for logistics facilities coordinating truck arrivals and site activity. It is best suited to operators whose needs extend beyond assigning dock times to documents, visitor tracking and facility-specific rules. Its operational breadth is appealing, but custom pricing makes the cost harder to assess up front.

Overview

Carriers can request appointments and book arrival slots in advance, while facilities see which trucks are due and what they are carrying. That gives teams a way to plan incoming work and assign time slots rather than manage arrivals as they occur. Dock-door scheduling, carrier self-service, driver check-in and support for both load types cover the core appointment workflow.

Inbound Connect also combines scheduling with configurable facility workflows, electronic document exchange, visitor identification and ancillary charges. That broader scope may suit sites that want arrival management to connect with other gate and facility processes; a team looking only for a basic appointment calendar may find its remit more than it needs.

Key features

Scheduling and facility workflows

Advance slots and visibility into vehicle arrivals and cargo help facilities anticipate demand. Operators can configure workflows, rules and notifications for warehouses, ports, intermodal terminals and air freight hubs. The flexibility is useful across different facility types, although tailoring the system to a particular operation will require decisions about its rules and processes.

Documents, visitors and charges

Electronic document exchange is intended to reduce paperwork and delays at arrival. Automated visitor identification records check-ins and check-outs, giving teams visibility into who is on site. Facilities can also configure ancillary charges and automatically apply them for peak periods, no-shows or late pickups. These features reach beyond slot allocation, especially for operators that need to track site activity or enforce booking-related charges.

Mobile access and integrations

Premium includes mobile access for drivers and dispatch teams to create, edit and manage bookings on the go. The same tier adds AI-powered booking creation from uploaded paperwork, driver and vehicle management, live vessel schedule updates, webhooks, Azure Entra ID single sign-on and a live facility capacity dashboard. The company also offers an API, pre-built connectors and integrations with warehouse and facility management systems; customers are directed to support for integration-specific questions.

The features page describes mobile-native apps for facilities, forklifts and roaming operators. The Claude connector uses OAuth 2.1 with PKCE, short-lived scoped tokens and encrypted HTTPS exchange, and access can be revoked. Inbound Connect says it does not collect or store payment card information, using a third-party gateway for card processing.

Pricing

Inbound Connect is paid software with custom pricing on request. The company describes a flexible commercial approach under which a facility can generate revenue or subscribe, but does not provide rates. Buyers should request a demo and a quote based on their operation before comparing the cost with fixed-price options.

The Premium tier includes mobile booking management and the additional booking, driver and vehicle, vessel-update, webhook, single-sign-on and capacity-dashboard capabilities. Account creation is free of charge, but that does not mean bookings or facility services are free. No plan prices, seat counts, usage quotas, trial length or renewal terms are provided, so buyers should clarify those terms as part of a quote. Implementation is described as able to go live in days, with the company guiding setup and rollout.

Platforms

Inbound Connect supports Android, iOS, web and API access. Its mobile apps are intended for facility teams, forklifts and roaming operators, while Premium mobile access covers drivers and dispatch teams managing bookings away from a desktop.

Who it's for

The product is aimed at logistics facility operators and transport companies, including warehouses, distribution centres, ports, rail yards and air freight facilities. It is a stronger fit for teams that need configurable workflows alongside scheduling, document handling or site identification than for buyers who want only a low-cost, narrowly scoped dock calendar.

Pros and cons

Pros

• Broad facility coverage: Configurable workflows, rules and notifications serve several types of logistics sites rather than only one warehouse pattern.
• Scheduling connects to site operations: Document exchange, check-in and check-out logs, and configurable charges extend the system beyond booking slots.
• Premium includes substantial operational tools: Mobile booking access, paperwork-based booking creation, vehicle management and a capacity dashboard add capabilities for teams working across roles and locations.
• Implementation support: The company says it can guide setup and rollout, with deployment possible in days and no IT requirement to get started.

Cons

• Cost is difficult to compare before a sales discussion: Pricing is on request, with no published plan rates or commercial limits.
• Premium capabilities are tier-dependent: Mobile booking management and several advanced tools are included in Premium, so buyers should confirm which tier covers their requirements.
• Integration fit needs confirmation: Although connectors and existing integrations are offered, customers must contact support about specific systems.

Alternatives

Dock Scheduling Software is a useful starting point for comparing products in this category. Choose ProDocks instead if a permanent free plan for one warehouse, with unlimited doors and appointments, carrier booking and QR check-in, is more important than Inbound Connect's broader facility workflow scope. DataDocks is another paid option with custom quotes based on facility and requirements, making it worth considering when buyers want to compare another quote-led product.

Choose DockSync if published monthly pricing and bay limits are more useful for budgeting: its Starter plan is £79 a month for one warehouse and up to 8 bays, while Growth is £179 a month. LoadMetrics Dock Scheduling may suit a smaller operation looking for a free entry point, with a free plan capped at one facility and 25 dock appointments per month. SimpleDock is another free-plan alternative, with one location, up to three team members, a shareable booking link and email and SMS notifications.

Agistix Cold Chain uses custom pricing and requires a demo. Freightronics Dock Scheduling is another paid option. Goramp Dock Scheduling uses custom quotes based on operation size and required modules.

Verdict

Inbound Connect is a strong candidate for logistics operators that need arrival scheduling tied to configurable facility workflows, document exchange, visitor records and booking-related charges. Its Premium mobile and operational tools extend that case for teams managing bookings across drivers, dispatch and facility roles. The main reason to look elsewhere is commercial uncertainty: buyers who need a clear price or known plan limits before speaking with a vendor should compare options with published free or monthly plans first.