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On the recordRead 2 Oct 202613 facts
DockHero
Plans and prices
DispatchHero
$24.99a month
Organizes non-DockHero customer appointments in one dashboard; does not book into external systems.
Read 2 Oct 2026 · dockhero.ca
Starter
$249a month
1 site included · unlimited users · carrier portal always free · no per-door fees
Read 2 Oct 2026 · dockhero.ca
Founding Member
$299a month
Up to 5 sites included · $299/mo per additional site beyond 5 · every feature included
Read 2 Oct 2026 · dockhero.ca
Standard
$499a month
Up to 3 sites included · $299/mo per additional site beyond 3 · unlimited users · no per-door fees
Read 2 Oct 2026 · dockhero.ca
On the record
- Booking validation
- Carriers can self-book with a PO or SO that DockHero validates against the warehouse order book.dockhero.ca · read 2 Oct 2026
- Carrier portal
- The carrier portal is free and gives carriers appointments across invited sites, scorecards, a driver roster, and magic links.dockhero.ca · read 2 Oct 2026
- Integrations
- DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems.dockhero.ca · read 2 Oct 2026
- Intended users
- DockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.dockhero.ca · read 2 Oct 2026
- Load rules
- Load types can set appointment duration, eligible doors, and slot capacity, with blackout windows and custom hours.dockhero.ca · read 2 Oct 2026
- Messaging
- DockHero sends lifecycle SMS updates and logs messages against appointments; its updates page says drivers are texted only if they opted in and messages include an opt-out.dockhero.ca · read 2 Oct 2026
- Product
- DockHero provides dock scheduling, yard management, and a carrier platform in one self-configured product.dockhero.ca · read 2 Oct 2026
- Scheduling modes
- Sites can use a whole-warehouse calendar, scheduling by section, or scheduling by door.dockhero.ca · read 2 Oct 2026
- Security
- The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans.dockhero.ca · read 2 Oct 2026
- Shunter workflow
- Shunters use a browser on a cab tablet to view prioritized trailer moves and notify the coordinator when a move is complete.dockhero.ca · read 2 Oct 2026
- Support
- DockHero says customers can email its team directly, usually receiving a response the same day.dockhero.ca · read 2 Oct 2026
- Trial and setup
- The warehouse plans include a 30-day free trial with no credit card required, and the maker says setup can be self-serve.dockhero.ca · read 2 Oct 2026
- Yard management
- The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status displays.dockhero.ca · read 2 Oct 2026
