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On the recordRead 7 Oct 202616 facts
Press Ganey Reputation
Press Ganey Reputation · South Bend, Indiana, United States · founded 1985
Plans and prices
Press Ganey Reputation
Priced on request
Pricing not listed; speak to an expert
Read 7 Oct 2026 · pressganey.com
On the record
- Bulk replies
- Users can handle up to 50 reviews at once with bulk reply capabilities, including AI-assisted drafts and templates.pressganey.com · read 7 Oct 2026
- Healthcare focus
- The product describes its sentiment analysis and AI response assistance as industry-specific and built for healthcare.pressganey.com · read 7 Oct 2026
- Managed service
- Press Ganey offers a managed services team that can respond to organic reviews using approved templates or AI-drafted responses.pressganey.com · read 7 Oct 2026
- Permissions
- Configurable user roles and permissions let organizations control which reviews, reports, visibility, and features each team can access.pressganey.com · read 7 Oct 2026
- Privacy and compliance workflows
- For highly regulated industries, the product supports response workflows using approved language saved as templates.pressganey.com · read 7 Oct 2026
- Purpose
- The product helps organizations manage consumer reviews to build trust, protect their brand, and improve loyalty and growth.pressganey.com · read 7 Oct 2026
- Reporting
- Users can create custom reports, filter by date range, organization level, and review type, and schedule reports.pressganey.com · read 7 Oct 2026
- Request channels
- smspressganey.com · read 22 Sep 2026
- Response guidance
- Response-recommended tags help teams prioritize critical reviews, and preapproved templates help keep replies on brand.pressganey.com · read 7 Oct 2026
- AI response assistance
- Yespressganey.com · read 22 Sep 2026
- Review sources
- It brings feedback from Google, Facebook, Yelp, WebMD, and more than 100 other sites into one place.pressganey.com · read 7 Oct 2026
- Sales and pricing
- The product page directs prospective customers to speak to an expert and does not display a price.pressganey.com · read 7 Oct 2026
- Sentiment analysis
- AI analysis identifies review sentiment and themes using industry-tuned analysis.pressganey.com · read 7 Oct 2026
- Support
- Press Ganey lists client support at 800-232-8032 and [email protected].pressganey.com · read 7 Oct 2026
