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- PrepsUs
PrepsUs
London, England, UK
Plans and prices
Free
60 moderated research minutes · 20 survey responses · 5 observation sessions · 15 feedback submissions; account-creation limits, top-ups available
Read 10 Oct 2026 · prepsus.io
Starter
120 moderated research minutes · 5,000 survey responses · unlimited observation sessions · unlimited feedback submissions
Read 10 Oct 2026 · prepsus.io
Starter
120 moderated research minutes · 5,000 survey responses · unlimited observation sessions · unlimited feedback submissions
Read 10 Oct 2026 · prepsus.io
Pro
500 moderated research minutes · 15,000 survey responses · includes Starter features
Read 10 Oct 2026 · prepsus.io
Pro
500 moderated research minutes · 15,000 survey responses · includes Starter features
Read 10 Oct 2026 · prepsus.io
Organisation
Includes Pro features · shared workspaces · interview observers · research/design collaboration
Read 10 Oct 2026 · prepsus.io
On the record
- Accessibility
- The homepage says its web application is designed to adhere to WCAG 2.1 AA accessibility guidelines, with keyboard navigation and high-contrast color systems.prepsus.io · read 10 Oct 2026
- Analytics
- Its behavioral analytics include product event capture, journey drop-off tracking, session replay linked to customer profiles, and friction scoring.prepsus.io · read 10 Oct 2026
- Compliance features
- The pricing page lists GDPR and CCPA participant-data download and deletion, and lists SOC 2 Type II under compliance.prepsus.io · read 10 Oct 2026
- Data protection
- The homepage states that PrepsUs is GDPR and LGPD compliant and uses data encryption standards.prepsus.io · read 10 Oct 2026
- Feedback
- Its website widget supports in-app surveys, contextual CSAT/NPS polls, console-log and screen-state capture, and a unified feedback inbox.prepsus.io · read 10 Oct 2026
- Free allowance
- The free plan includes 60 moderated research minutes, 20 survey responses, 5 observation sessions, and 15 feedback submissions, with those allowances granted only on account creation and top-ups available.prepsus.io · read 10 Oct 2026
- Integrations
- The pricing page lists Microsoft, Google, and Exchange calendar integrations, and the homepage describes a one-click Figma integration.prepsus.io · read 10 Oct 2026
- Intended users
- The product page presents PrepsUs as a shared discovery platform for product and design teams, and its pricing page describes Starter and Pro as plans for individual users.prepsus.io · read 10 Oct 2026
- Prototyping
- PrepsUs says users can import Figma frames into interactive canvases and share preview links that require no installation.prepsus.io · read 10 Oct 2026
- Purpose
- PrepsUs describes itself as a user research and product discovery platform for learning about users, experimenting, and testing in one place.prepsus.io · read 10 Oct 2026
- Research
- The platform supports structured user interviews, automated transcription and timestamped notes, highlight clips, and linking customer quotes to opportunity tickets.prepsus.io · read 10 Oct 2026
- Support
- The pricing page lists chat support through its feedback widget and email support at [email protected].prepsus.io · read 10 Oct 2026
- Usability testing
- The platform offers moderated and unmoderated usability studies on Figma prototypes or live websites, with task completion, time-on-task, heatmaps, click paths, and misclick measures.prepsus.io · read 10 Oct 2026
