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Preferred Patron
Northfield, New Jersey, USA
What it is
Preferred Patron gives restaurants, bars, pubs, and grills a branded frequent diner program for repeat visits and guest retention. Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. SMS and email support birthday, anniversary, promotional, and win-back outreach. Additional options include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection. The maker says restaurants can use the program without replacing their POS, although transaction capture depends on the POS or integration workflow. Listed integrations include Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign. Members can use iOS and Android apps or a mobile web portal. Pricing starts at $29 a month under an annual agreement, paid monthly, for one to three locations. Month-to-month terms cost 40% more, and published Growth pricing includes up to 10,000 active members.
For and against
For
- Spend- and visit-based rewards
- SMS and email guest outreach
- Supports referrals and gift cards
- iOS, Android, and mobile web access
- POS integrations are available
Against
- No free plan or self-service trial
- Starting price requires an annual agreement
- Month-to-month terms cost 40% more
- Growth pricing is per location
The verdict
Preferred Patron combines loyalty rewards, guest messaging, promotions, and restaurant integrations. The program starts at $29 a month on an annual agreement, with plan limits and location-based pricing to consider.
Who it suits
It is designed for restaurants, bars, pubs, and grills seeking loyalty, outreach, and retention programs. It suits businesses using supported POS or integration workflows.
Plans and prices
Small Business
1–3 locations
Read 20 Sep 2026 · preferredpatron.com
Growth Core
Per location · SMS | Email plan 2K/mo | 4x/mo
Read 30 Sep 2026 · preferredpatron.com
Growth Plus
Per location · 3 program tiers · additional integration options
Read 30 Sep 2026 · preferredpatron.com
Growth Max
Per location · 3K SMS/mo · multi-location discounts for 10+ locations
Read 30 Sep 2026 · preferredpatron.com
On the record
- Additional features
- Restaurant programs can include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection.preferredpatron.com · read 30 Sep 2026
- API
- Its REST API uses JSON and standard HTTP methods, and requires REST programming and JSON web-services knowledge.preferredpatron.com · read 30 Sep 2026
- Guest engagement
- The product supports birthday, anniversary, promotional, and win-back outreach through SMS and email.preferredpatron.com · read 30 Sep 2026
- Integrations
- The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign integrations.preferredpatron.com · read 30 Sep 2026
- Limits
- Restaurant Growth pricing is per location, published Growth pricing includes up to 10,000 active members, and month-to-month terms cost 40% more than the displayed annual-agreement pricing.preferredpatron.com · read 30 Sep 2026
- Mobile access
- Members can use an iOS and Android Patron Loyalty app or a mobile web portal without downloading an app.preferredpatron.com · read 30 Sep 2026
- POS workflow
- Preferred Patron says restaurants can use the program without replacing their POS, and transaction capture depends on the POS or integration workflow.preferredpatron.com · read 30 Sep 2026
- Privacy
- The privacy policy says merchants own the member and transaction information they collect, and Preferred Patron does not sell or share that information.preferredpatron.com · read 30 Sep 2026
- Purpose
- Preferred Patron provides restaurants, bars, pubs, and grills with a branded frequent diner program for repeat visits and guest retention.preferredpatron.com · read 30 Sep 2026
- Rewards
- Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards.preferredpatron.com · read 30 Sep 2026
- Security
- The company describes Cloudflare edge protection with DNS, DDoS mitigation, and TLS encryption, and its privacy policy also cites SSL encryption, firewalls, and backups.preferredpatron.com · read 30 Sep 2026
- Support and onboarding
- The maker describes expert help with edition selection, program setup, staff training, launch messaging, and optimization.preferredpatron.com · read 30 Sep 2026
- Trial
- The FAQ says Preferred Patron does not offer self-service free trials or downloads and instead offers a live interactive demonstration.preferredpatron.com · read 30 Sep 2026
