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Postal
San Luis Obispo, California, United States
What it is
Postal is a business gifting platform for creating, sending, measuring, and automating gifts. Marketing, sales, customer success, and people operations teams can build campaigns with scheduled or triggered sends, then review dashboards and reports. Postal Engage offers a global gift marketplace and AI-powered gift collections. Companies can customize branded swag, store it in Postal warehouses, and send it individually or in bulk. Postal Brand lets companies set up a public swag store, customize its domain and appearance, and manage inventory centrally. Integrations include Salesforce, HubSpot, Outreach, Calendly, Zapier, Microsoft Dynamics, Marketo, and Workday; API access and a Chrome extension are also listed. The Economy plan costs nothing and covers one individual user and one team, with unlimited sending in the United States. Economy users pay only for gifts recipients accept. Direct mail requires First Class.
For and against
For
- Campaigns can be scheduled or triggered
- Branded swag can be stored and sent in bulk
- Public branded swag storefronts are available
- API access and a Chrome extension are listed
Against
- Economy is limited to one user and one team
- Economy is US-only
- Direct mail requires First Class
The verdict
Postal combines campaign gifting with branded merchandise and storefront options. Economy covers a single user and team in the United States; international sending and direct mail require First Class.
Who it suits
Postal suits business teams that use gifting for marketing, sales, customer success, or people operations. The Economy plan is limited to one individual user and one team in the United States.
Plans and prices
Economy
Free forever for one individual user · unlimited sending in the US · one user and one team · only pay for gifts accepted
Read 2 Oct 2026 · postal.com
First Class
Talk to Sales · for larger businesses or multiple teams · unlimited users and teams · international sending
Read 2 Oct 2026 · postal.com
On the record
- Brand storefront
- Postal Brand lets companies create a public branded swag store, customize its domain and appearance, and manage inventory centrally.postal.com · read 2 Oct 2026
- Campaigns
- Postal supports gifting campaigns, scheduled or triggered sends, and campaign dashboards and reporting.postal.com · read 2 Oct 2026
- Chrome extension
- Postal lists a Chrome extension for sending items directly from apps.postal.com · read 2 Oct 2026
- Direct mail
- Postal says direct mail offerings require a First Class plan.postal.com · read 2 Oct 2026
- Gifting charges
- The pricing FAQ says Economy users pay only for gifts accepted by recipients, while First Class teams can upload funds and manage team and user budgets.postal.com · read 2 Oct 2026
- Integrations
- The integrations page lists Salesforce, HubSpot, Outreach, Google Chrome Extension, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other tools.postal.com · read 2 Oct 2026
- Marketplace
- Postal Engage offers a global gift marketplace and AI-powered gift collections.postal.com · read 2 Oct 2026
- Pricing limits
- Economy is US-only and supports one user and one team; the comparison lists the First Class marketplace as available in 40+ countries.postal.com · read 2 Oct 2026
- Product
- Postal describes itself as an intelligent gifting platform for personalizing, sending, measuring, and automating business gifting.postal.com · read 2 Oct 2026
- Security features
- The pricing comparison lists encryption at rest and in transit, multi-factor authentication, SSO and OAuth, PCI compliance, SOC 2 Type 2, GDPR, CCPA, and penetration testing.postal.com · read 2 Oct 2026
- Support
- The Economy and First Class plan comparison lists online help center and AI chat support for both, with a dedicated customer service manager and onboarding specialist listed for First Class.postal.com · read 2 Oct 2026
- Swag and storage
- Users can customize branded swag and store items in Postal warehouses for individual or bulk sending.postal.com · read 2 Oct 2026
- Teams served
- The site describes use cases for marketing, sales, customer success, and people operations teams.postal.com · read 2 Oct 2026
