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PointClickCare Secure Conversations

PointClickCare’s privacy policy identifies its headquarters as Mississauga, Ontario, Canada.

On the record

Android app
The Google Play listing says the Android app offers resident-specific and general conversations and access to a company directory for searching contacts.play.google.com · read 11 Oct 2026
Availability
PointClickCare offers a live demo and says Secure Conversations is included with its EHR for Senior Living.pointclickcare.com · read 11 Oct 2026
Care coordination
The product is presented as a way to support timely interventions, informed decisions, and care team collaboration.pointclickcare.com · read 11 Oct 2026
Company founded
PointClickCare’s CEO page says Dave Wessinger co-founded the company with his brother Mike in 2000.pointclickcare.com · read 11 Oct 2026
Company history
PointClickCare’s CEO profile says the company was co-founded in 2000 by Dave Wessinger and his brother Mike.pointclickcare.com · read 11 Oct 2026
Compliance
The product uses HIPAA-compliant protocols and secure transmission methods, according to PointClickCare.pointclickcare.com · read 11 Oct 2026
Conversation records
Messages can be stored as progress notes or attached to residents’ charts.pointclickcare.com · read 11 Oct 2026
Conversation types
The senior-living page says users can have both resident-centric and general conversations.pointclickcare.com · read 11 Oct 2026
Documentation
Conversation storage allows messages to be saved as progress notes or attached to residents’ charts.pointclickcare.com · read 11 Oct 2026
EHR integration
The product works within the PointClickCare EHR, where communications can be kept in a single patient record.pointclickcare.com · read 11 Oct 2026
Image access
Images shared in conversations are encrypted and available to authorized care team members, according to PointClickCare.pointclickcare.com · read 11 Oct 2026
Intended users
PointClickCare identifies skilled nursing and senior living as sectors served by Secure Conversations.pointclickcare.com · read 11 Oct 2026
iOS app
The App Store listing describes the app as free and compatible with iPhone and iPad.apps.apple.com · read 11 Oct 2026
Limits
The Secure Conversations service terms describe it as intended for non-critical, non-emergency messages and say it is not a substitute for a facility’s systems for administering and safeguarding medical treatment or medicine.pointclickcare.com · read 11 Oct 2026
Messaging
Care teams can send text and image messages to support timely interventions and informed decisions.pointclickcare.com · read 11 Oct 2026
Mobile access
PointClickCare says Secure Conversations is accessible on iOS and Android as well as through its platform.pointclickcare.com · read 11 Oct 2026
Mobile platforms
PointClickCare says mobile access is available on iOS and Android.pointclickcare.com · read 11 Oct 2026
Pricing
The product pages direct organizations to request a demo and do not state a price.pointclickcare.com · read 11 Oct 2026

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