On the recordRead 11 Oct 202617 facts
Pilond
Plans and prices
Basic
$149a month
0.75% platform fee per transaction · 4 storefront templates · catering inquiry form
Read 11 Oct 2026 · pilond.com
Pro
$249a month
0.5% platform fee per transaction · 12 templates · priority support
Read 11 Oct 2026 · pilond.com
Enterprise
$399a month
0.25% platform fee per transaction · additional locations +$99/mo each · priority support (4hr SLA)
Read 11 Oct 2026 · pilond.com
On the record
- Catering
- Basic includes a catering inquiry form, while Pro includes quick orders and a quote-to-deposit flow.pilond.com · read 11 Oct 2026
- Data retention
- After account deletion, data is retained for 30 days to allow recovery and then permanently deleted.pilond.com · read 11 Oct 2026
- Delivery
- Delivery dispatch routes across 10+ courier networks with auto-failover, and customers can see delivery quotes and driver tracking.pilond.com · read 11 Oct 2026
- Delivery orders
- Yespilond.com · read 22 Sep 2026
- Integrations
- The privacy policy names Stripe and Paystack as payment processors, Resend for transactional email, and Vercel and Supabase as hosting providers.pilond.com · read 11 Oct 2026
- Intended customers
- Pilond describes itself as built specifically for restaurants and highlights culturally rich storefronts for restaurants including West African, Caribbean, and Southern soul food businesses.pilond.com · read 11 Oct 2026
- Kitchen display
- Its PIN-protected kitchen display has a New → Preparing → Ready workflow, audio alerts, and table number badges.pilond.com · read 11 Oct 2026
- Markets
- Pilond says it supports restaurants in the US, Canada, UK, EU, Ghana, and Nigeria.pilond.com · read 11 Oct 2026
- Ordering
- Customers can order for pickup, delivery, or dine-in through a branded storefront with menu modifiers and dietary badges.pilond.com · read 11 Oct 2026
- Ordering channels
- websitepilond.com · read 22 Sep 2026
- Payments
- Pilond uses Stripe Connect for direct restaurant payouts and supports Apple Pay, Google Pay, and major cards.pilond.com · read 11 Oct 2026
- Privacy
- Pilond says it does not sell personal data and that it does not use third-party tracking cookies.pilond.com · read 11 Oct 2026
- Product
- Pilond combines a restaurant website, online ordering, and kitchen system in one platform.pilond.com · read 11 Oct 2026
- Security
- Pilond says data is encrypted in transit and at rest, and Supabase row-level security policies provide tenant isolation.pilond.com · read 11 Oct 2026
- Paid from
- 149pilond.com · read 22 Sep 2026
- Support
- Pilond lists support by email and says it responds within 24 hours on business days.pilond.com · read 11 Oct 2026
