Pergamon

Plans and prices

Every plan, in full

On the record

AI authoring

Pergami can use product specifications, documents, smartphone video, audio and images to generate structured manual content.pergamon-labs.com · read 15 Oct 2026

AI product support

An optional AI Product Support Agent lets consumers and support teams scan a product and ask questions by voice or text, with answers drawn from its manual.pergamon-labs.com · read 9 Oct 2026

API availability

API integration is listed as an Enterprise capability, but the public help center does not present an API reference or SDK catalogue.pergamon-labs.com · read 15 Oct 2026

Audience

Pergamon describes its intended users as product teams, D2C sellers, brands, retailers, manufacturers, importers, compliance teams and technical writers working on EU-market documentation.pergamon-labs.com · read 9 Oct 2026

Authoring

Its AI authoring agent accepts product specifications, reference documents, videos, audio and images to generate structured manual content.pergamon-labs.com · read 9 Oct 2026

Blueprints

Pergamon lists 200+ pre-built product blueprints for creating manuals from a structured, regulation-based foundation.pergamon-labs.com · read 9 Oct 2026

Branding

Users can apply logos, fonts, colours and layouts through branded templates.pergamon-labs.com · read 15 Oct 2026

CEO

The Hong Kong German Chamber event page identifies Michael Keppe as Pergamon Labs co-founder and CEO.hongkong.ahk.de · read 15 Oct 2026

Company background

Pergamon says it is a spin-off of Impala Services, a technical documentation firm focused on regulations and market compliance and trusted by global brands since 2004.pergamon-labs.com · read 9 Oct 2026

Company headquarters

LinkedIn lists headquarters at 2 Wing Yip Street, Lu Plaza, Kwun Tong, Hong Kong.linkedin.com · read 15 Oct 2026

Company size

LinkedIn lists Pergamon Labs Limited as having 11–50 employees.linkedin.com · read 15 Oct 2026

Compliance claims

The features page lists GDPR and ISO 27001 on all plans, while the pricing FAQ says final responsibility for documentation compliance remains with the brand owner.pergamon-labs.com · read 9 Oct 2026

Consumer support agent

The optional Consumer AI Agent lets customers scan a product and ask questions by voice or text using the published manual.pergamon-labs.com · read 15 Oct 2026

Customer data ownership

Customers retain ownership of their data, while Pergamon receives a limited licence needed to provide the service.pergamon-labs.com · read 15 Oct 2026

Documentation and support

The help center contains setup guides, workspace guides, learning courses, feature explainers, tutorials, translation guidance, FAQs and product updates, with ticket support.support.pergamon-labs.com · read 15 Oct 2026

Exports

Manuals can be exported in PDF, InDesign, HTML or XML, with format availability depending on plan.pergamon-labs.com · read 9 Oct 2026

Hosting options

Enterprise customers can request custom or private hosting environments.pergamon-labs.com · read 15 Oct 2026

HTML and XML export

HTML and XML manual output is available on Team and higher plans.pergamon-labs.com · read 15 Oct 2026

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