Otter
Plans and prices
Starter
POS software and Inventory Savings · POS terminal, Bluetooth printer and card reader included · + Transaction fee · $100/mo minimum processing fee applies to POS locations with monthly card volume under $25,000
Read 7 Oct 2026 · tryotter.com
Advanced
Everything in Starter plus Order Manager / Delivery App Aggregation, Online Ordering and QR Code Ordering · + Transaction fee · $100/mo minimum processing fee applies to POS locations with monthly card volume under $25,000 · 24-month contract required for hardware leases
Read 7 Oct 2026 · tryotter.com
Professional
Everything in Advanced plus Website Builder, Loyalty and Giftcards · + Transaction fee · $100/mo minimum processing fee applies to POS locations with monthly card volume under $25,000 · 24-month contract required for hardware leases
Read 7 Oct 2026 · tryotter.com
On the record
- Audience
- Otter presents its POS as designed for quick-service restaurants and lists food stands, small cafes, food trucks, multi-store and high-volume restaurants among its intended users.tryotter.com · read 7 Oct 2026
- Integrations
- Otter lists integrations across POS, online ordering, couriers, labor, inventory, virtual brands, gift cards and payments, including Uber Eats, DoorDash, Toast, Square and Stripe.tryotter.com · read 7 Oct 2026
- Limits
- Otter states that plan prices are per location, a $100 monthly minimum processing fee applies to POS locations with monthly card volume under $25,000, and hardware leases require a 24-month contract.tryotter.com · read 7 Oct 2026
- Menu management
- Otter says operators can update menus once and apply changes across channels.tryotter.com · read 7 Oct 2026
- Mobile app
- The Otter Go app lets operators check sales, change item availability across channels and pause stores from a phone, and is available from the Apple App Store and Google Play.tryotter.com · read 7 Oct 2026
- Offline operation
- Otter advertises wireless offline mode so restaurants can continue service when the internet connection drops.tryotter.com · read 7 Oct 2026
- Onboarding
- Otter says onboarding specialists can get a restaurant set up in 7 days or less.tryotter.com · read 7 Oct 2026
- Order management
- Otter brings in-store, pickup and delivery orders into one POS screen.tryotter.com · read 7 Oct 2026
- Product
- Otter describes itself as a restaurant POS and operating system for managing orders, menus, couriers, finances, promotions and other restaurant operations in one place.tryotter.com · read 7 Oct 2026
- Reporting
- Otter says its reports show sales, trends and performance in real time.tryotter.com · read 7 Oct 2026
- Security
- Otter's privacy policy says it has technical and physical safeguards to help protect personal data, while noting that no storage or transmission method is completely secure.tryotter.com · read 7 Oct 2026
- Support
- Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837.tryotter.com · read 7 Oct 2026
