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UrbanPiper
UrbanPiper · Bengaluru, Karnataka, India · founded 2016
What it is
UrbanPiper connects restaurants’ existing POS systems with ordering channels and delivery platforms so orders can be managed in one place. Its web-based Hub provides order and menu management, stock controls, store toggles, analytics, reporting, payment reconciliation, and multi-store controls, and can be added to an existing POS without extra hardware. Orderline AI handles customer calls, orders, reservations, and queries, sending orders to the POS. Meraki offers branded online ordering websites and apps integrated with a restaurant’s POS; direct orders through it have no aggregator commission. UrbanPiper lists more than 250 POS and delivery platform integrations, including Deliveroo, DoorDash, and Careem. The company says most restaurants go live within 7–14 working days, depending on the POS and number of delivery platforms. A free trial is available. The Hub plan is listed at £79.00 per month with unlimited orders and no per-order charges, setup fee, or additional costs. The company was founded in 2016 and is headquartered in Bengaluru, India.
For and against
For
- Hub works with an existing POS without extra hardware.
- Includes order, menu, and stock management.
- Lists more than 250 POS and delivery integrations.
- Free trial is available.
- Hub lists unlimited orders with no per-order charges.
Against
- Pricing varies with business scale, volume, locations, integrations, and products.
- Setup timing depends on the POS and delivery platform count.
The verdict
UrbanPiper combines POS connections with ordering, delivery, and restaurant management tools. The listed Hub price is £79.00 per month, while the company says pricing can vary with business needs.
Who it suits
UrbanPiper is for food and beverage businesses selling online, from small restaurants and cafes to multinational corporations. It may suit restaurants seeking to connect existing POS systems with ordering and delivery channels.
Plans and prices
Hub
Plans from £79 · No one-time set-up fee · Unlimited orders; No per order charges · No additional costs
Read 8 Oct 2026 · urbanpiper.com
On the record
- Audience
- Hub is presented for food and beverage businesses selling online, ranging from small restaurants and cafes to multinational corporations.urbanpiper.com · read 8 Oct 2026
- Hub features
- Hub includes order management, menu and stock management, store toggles, analytics, reporting, payment reconciliation, and multi-store control.urbanpiper.com · read 8 Oct 2026
- Integrations
- UrbanPiper lists POS systems, fulfillment services, delivery platforms, and online ordering integrations, including Deliveroo, DoorDash, and Careem.urbanpiper.com · read 8 Oct 2026
- Meraki
- Meraki provides branded online ordering websites and apps integrated with a restaurant’s POS, with no aggregator commission on direct orders.urbanpiper.com · read 8 Oct 2026
- Orderline AI
- Orderline answers customer calls, takes orders, handles reservations and queries, and sends orders to the POS.urbanpiper.com · read 8 Oct 2026
- POS connections
- UrbanPiper says it supports more than 250 POS and delivery platform integrations.urbanpiper.com · read 8 Oct 2026
- Pricing basis
- Pricing depends on business scale, order volumes, locations, integrations, and products, and the site directs customers to request a quote or demo.urbanpiper.com · read 8 Oct 2026
- Purpose
- UrbanPiper connects restaurants’ existing POS systems to ordering channels and delivery platforms so orders can be managed from one place.urbanpiper.com · read 8 Oct 2026
- Security
- UrbanPiper says it is SOC 2 Type 2 certified and cites existing ISO and GDPR compliance.urbanpiper.com · read 8 Oct 2026
- Setup
- UrbanPiper says most restaurants go live within 7–14 working days, depending on the POS and number of delivery platforms.urbanpiper.com · read 8 Oct 2026
- Support
- The company lists support by email and WhatsApp and describes support teams across multiple regions.urbanpiper.com · read 8 Oct 2026
- Web based
- Hub is a web-based integration solution that can be added to an existing POS without additional hardware.urbanpiper.com · read 8 Oct 2026
