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On the recordRead 12 Oct 202622 facts
OneReach.ai
OneReach.ai · Berkeley, California and Denver, Colorado, United States · founded 2012
Plans and prices
GSX
Priced on request
Enterprise infrastructure priced by private dedicated environment capacity · Unlimited solutions and users · 24/7 support
Read 12 Oct 2026 · onereach.ai
On the record
- Agent orchestration
- GSX coordinates multi-agent systems across channels, workflows, and environments, with human oversight available in the workflow.onereach.ai · read 12 Oct 2026
- AI bot generation
- Yesonereach.ai · read 21 Sep 2026
- Building tools
- GSX offers visual drag-and-drop, generative programming, and code-based ways to create and evolve AI systems.onereach.ai · read 12 Oct 2026
- Certifications
- The Trust Center lists SOC 2 Type II, UK Cyber Essentials, and HITRUST certifications, and lists support for frameworks including HIPAA and GDPR.trust.onereach.ai · read 12 Oct 2026
- Channels
- The platform supports interfaces including voice, web chat, SMS, apps, Teams, and email.onereach.ai · read 12 Oct 2026
- Contextual memory
- Its Contextual Memory feature captures, organizes, and updates unstructured data to give agents reusable context for more accurate, personalized interactions.onereach.ai · read 12 Oct 2026
- Deployment
- GSX can be hosted by OneReach.ai or deployed into a customer's own cloud tenant in a Private Dedicated Environment.onereach.ai · read 12 Oct 2026
- Deployment channels
- multichannelonereach.ai · read 21 Sep 2026
- Examples of integrations
- Listed enterprise integrations include Slack, Microsoft Teams, Salesforce, ServiceNow, Jira, Zoom, and Zendesk.onereach.ai · read 12 Oct 2026
- Human handoff
- Yesonereach.ai · read 21 Sep 2026
- Included limits
- The pricing page says each deployment includes unlimited solutions and unlimited users, with no agent caps or seat licensing.onereach.ai · read 12 Oct 2026
- Integrations
- GSX offers pre-built integration toolkits for 60+ enterprise systems and an open architecture for building APIs to internal or legacy systems.onereach.ai · read 12 Oct 2026
- Intended users
- OneReach.ai describes GSX as enterprise infrastructure for organizations coordinating AI agents across their departments, systems, and channels.onereach.ai · read 12 Oct 2026
- Knowledge-base answers
- Yesonereach.ai · read 21 Sep 2026
- Pricing model
- Pricing is based on private-environment concurrency and processing capacity, and AI model, cloud compute, telco, and storage costs are passed through at cost.onereach.ai · read 12 Oct 2026
- Security controls
- The Trust Center describes private AWS hosting options, data isolation, controlled access, and end-to-end logging of agent actions and workflows.trust.onereach.ai · read 12 Oct 2026
- Support
- The pricing page lists managed service, pure infrastructure, or a combination of both, with 24/7 support standard across all three.onereach.ai · read 12 Oct 2026
- Visual flow builder
- Yesonereach.ai · read 21 Sep 2026
