Okendo
What it is
Okendo is a freemium customer marketing platform with Reviews, Loyalty, Quizzes, Referrals, and Surveys. Its review tools handle product and site reviews, photo and video submissions, capture forms, imports, and onsite displays. Loyalty includes earn and redeem rules, custom loyalty pages, and VIP tiers. Quizzes provide personalized recommendations, recommendation logic, and AI-powered creation. Referrals include email flows, fraud protection, and automated workflows, while Surveys support question logic, shareable links, and post-review or post-checkout surveys. Okendo lists integrations with Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript, and Omnisend. APIs and real-time webhooks support custom experiences and actions across a technology stack. It lists GDPR, CCPA, SOC2, QCGA, and ADA compliance, plus annual third-party penetration testing and encryption. Plans include a free option, paid plans from $19/mo, and a 14-day trial.
For and against
For
- Free plan available
- Supports photo and video reviews
- Includes loyalty, quizzes, referrals, and surveys
- Offers APIs and real-time webhooks
- Lists multichannel review requests
Against
- Paid plans start at $19/mo
- Individual product subscriptions may be monthly or annual
The verdict
Okendo combines review management with broader customer-marketing tools and many commerce integrations. Its free plan and trial provide entry points, while advanced capabilities and plan pricing require closer review.
Who it suits
Okendo suits businesses collecting, managing, displaying, and syndicating customer feedback. It also fits teams seeking loyalty, quizzes, referrals, surveys, integrations, and developer APIs.
Plans and prices
Essentials
Product and site reviews · Photo and video reviews · Review imports · Review widgets
Read 20 Sep 2026 · okendo.io
Growth
Review collection and display features · Meta Shops syndication · Google Shopping · Email and SMS integrations
Read 20 Sep 2026 · okendo.io
Power
Advanced review management · API add-on · Advanced reporting features
Read 20 Sep 2026 · okendo.io
Advanced
Advanced CSS editor · Custom display widgets add-on · Advanced integrations
Read 20 Sep 2026 · okendo.io
Enterprise
Enterprise review capabilities · Custom reporting · Solutions engineering support
Read 20 Sep 2026 · okendo.io
Okendo Platform
Complete Okendo platform · monthly order volume pricing · 24/7 tech support
Read 12 Oct 2026 · okendo.io
Okendo Platform Scale
Custom pricing · unlimited orders · fixed annual price
Read 12 Oct 2026 · okendo.io
On the record
- Developer tools
- Okendo says it provides APIs and real-time webhooks for building custom experiences and triggering actions across a technology stack.okendo.io · read 12 Oct 2026
- Hosting
- Okendo says its services and databases are hosted on AWS and that its databases are located in the United States.okendo.io · read 12 Oct 2026
- Integrations
- Okendo lists integrations including Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript, and Omnisend.okendo.io · read 12 Oct 2026
- Loyalty
- Loyalty features include earn and redeem rules, a custom loyalty page, and VIP tiers.okendo.io · read 12 Oct 2026
- Pricing basis
- The pricing page asks customers to select monthly order volume and says individual product subscriptions are available monthly or annually.okendo.io · read 12 Oct 2026
- Product
- Okendo describes itself as a customer marketing platform for building stronger customer relationships.okendo.io · read 12 Oct 2026
- Products
- The platform includes Reviews, Loyalty, Quizzes, Referrals, and Surveys.okendo.io · read 12 Oct 2026
- Quizzes
- Quizzes support personalized product recommendations, recommendation logic, and AI-powered quiz creation.okendo.io · read 12 Oct 2026
- Referrals
- Referrals include referral email flows, fraud protection, and automated workflows.okendo.io · read 12 Oct 2026
- Reviews
- Reviews features include product and site reviews, photo and video reviews, review capture forms, and onsite review displays.okendo.io · read 12 Oct 2026
- Security
- Okendo says it is certified and compliant with GDPR, CCPA, SOC2, QCGA, and ADA.okendo.io · read 12 Oct 2026
- Security controls
- Its security page says it conducts independent third-party penetration testing at least annually and encrypts databases at rest and applications in transit using TLS/SSL.okendo.io · read 12 Oct 2026
- Paid from
- 19okendo.io · read 20 Sep 2026
- Support
- Okendo lists 24/7 live chat, live training workshops, email and phone support, and a self-serve help center.okendo.io · read 12 Oct 2026
- Surveys
- Surveys include question logic, shareable link surveys, and post-review and post-checkout surveys.okendo.io · read 12 Oct 2026
