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On the recordRead 12 Oct 202619 facts
Monology
Plans and prices
Starter
$19a month
500 pool credits/mo · 1 chatbot · 1 widget · 5 dynamic forms
Read 12 Oct 2026 · monology.io
Professional
$49a month
2,000 pool credits/mo · 3 chatbots · 3 widgets · 15 dynamic forms
Read 12 Oct 2026 · monology.io
Enterprise
$99a month
5,000 pool credits/mo · 6 chatbots · 6 widgets · 30 dynamic forms
Read 12 Oct 2026 · monology.io
On the record
- Actions and integrations
- Available integrations include Slack, Zendesk, SendGrid, Mailgun, AWS SES, ZeptoMail, custom REST APIs, and webhooks; Microsoft Teams, Discord, HubSpot, Salesforce, Intercom, Zapier, and Make are marked coming soon.monology.io · read 12 Oct 2026
- AI data use
- The homepage states customer data is encrypted at rest and never used to train AI models.monology.io · read 12 Oct 2026
- AI bot generation
- Yesmonology.io · read 22 Sep 2026
- AI providers
- Users can use Monology AI or connect their own OpenAI or Azure OpenAI key without Monology credits or markup.monology.io · read 12 Oct 2026
- Credit limits
- Monthly AI pool credits are 500 for Starter, 2,000 for Professional, and 5,000 for Enterprise; purchased wallet credits do not expire.monology.io · read 12 Oct 2026
- Deployment
- Chatbots can be embedded on websites using a script tag or React package, and can also be shared through chat links.monology.io · read 12 Oct 2026
- Deployment channels
- websitemonology.io · read 22 Sep 2026
- Grounded answers
- The assistant answers from verified knowledge and does not use the open internet for responses.monology.io · read 12 Oct 2026
- Human handoff
- Yesmonology.io · read 22 Sep 2026
- Knowledge-base answers
- Yesmonology.io · read 22 Sep 2026
- Knowledge sources
- Users can upload PDFs, CSVs, text, FAQs, policies, or website links as knowledge sources.monology.io · read 12 Oct 2026
- Lead qualification
- Chatbots can classify visitor intent, collect lead details, route conversations, and alert teams.monology.io · read 12 Oct 2026
- Privacy and security
- The privacy policy says data is stored on servers in the United States, regular backups are maintained, and appropriate technical and organizational security measures are used.monology.io · read 12 Oct 2026
- Purpose
- Monology turns business knowledge into an AI chatbot that answers customers, qualifies leads, and books meetings.monology.io · read 12 Oct 2026
- Paid from
- 19monology.io · read 22 Sep 2026
- Support
- The homepage says onboarding is directly with the founder, and the pricing FAQ directs questions to [email protected].monology.io · read 12 Oct 2026
- Trial and billing
- The 11-day free trial requires no credit card, and the pricing page says plans can be upgraded, downgraded, or canceled anytime.monology.io · read 12 Oct 2026
- Visual builder
- A no-code visual canvas supports conversation flows with Start, AI Agent, Message, Branch, Form, Action, and End blocks.monology.io · read 12 Oct 2026
