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MirrorWeb Insight
Austin, Texas, United States, and Manchester, England, United Kingdom
What it is
MirrorWeb Insight captures, supervises, and archives communications across websites, email, social media, mobile messaging, and collaboration services. Website archiving handles dynamic sites and supports full-text search, replay, and archive comparison. Email capture can cover an organization or selected users and groups, preserving message bodies, headers, attachments, and metadata. Named mobile channels include WhatsApp, iMessage, Zoom SMS, RingCentral, and SMS; social channels include LinkedIn, TikTok, X, YouTube, Instagram, Vimeo, and Facebook. Search and scenario-based risk detection include relevancy scoring and explainable alerts. Mira assesses archived communications against policies, explains its assessments, and records an audit history for each record; it can also route severity-scored flags to reviewers. Website archives use WARC format in a WORM environment, and configurable retention and legal holds are available. The service supports native and EML exports and SAML single sign-on. Dashboard features depend on an organization's enabled products and user permissions. MirrorWeb directs visitors to request a demo; no price is displayed.
For and against
For
- Archives website, email, social, mobile, and collaboration communications.
- Dynamic website archives support search, replay, and comparison.
- Configurable retention and legal holds are available.
- Supports native and EML exports.
Against
- Pricing is available on request, not displayed.
- Dashboard features vary by enabled products and user permissions.
The verdict
MirrorWeb Insight brings communications capture, archiving, and policy-based supervision together for organizations with compliance needs. Request a demo to discuss the products and dashboard access relevant to an organization.
Who it suits
MirrorWeb Insight is intended for regulated teams in financial services, legal, insurance, and other industries. Its available dashboard features depend on the products enabled for the organization and each user's permissions.
On the record
- Access
- MirrorWeb Insight supports SAML single sign-on with preconfigured templates for Azure AD and Okta, as well as generic SAML configuration.help.mirrorweb.com · read 7 Oct 2026
- AI supervision
- Mira assesses archived communications against risk categories and policies, explains its assessments, and records a per-record audit history.help.mirrorweb.com · read 7 Oct 2026
- Availability limit
- Available dashboard features depend on the products enabled for an organization and each user's access permissions.help.mirrorweb.com · read 7 Oct 2026
- Central capture
- Central connections can capture communications across an email or collaboration tenant; the documented platforms are Email, Microsoft Teams, and Slack channels.help.mirrorweb.com · read 7 Oct 2026
- MirrorWeb says it captures, stores, and supervises email messages for compliance and audit readiness.mirrorweb.com · read 7 Oct 2026
- Email capture
- Email archiving can cover an entire organization or selected users and groups, including message bodies, headers, attachments, and metadata.mirrorweb.com · read 7 Oct 2026
- Integrations
- The help center lists setup guides for Google Workspace, Microsoft 365, Microsoft Teams, Slack, Bloomberg, Zoom, and other communication platforms.help.mirrorweb.com · read 7 Oct 2026
- Intended customers
- MirrorWeb says it serves regulated teams in financial services, legal, insurance, and other industries, from one-person firms to global operations.mirrorweb.com · read 7 Oct 2026
- Mira agent
- Mira parses a compliance handbook into a versioned policy program and routes classified, severity-scored flags to reviewers.mirrorweb.com · read 7 Oct 2026
- Mobile channels
- The mobile archiving page lists WhatsApp, iMessage, Zoom SMS, RingCentral, and SMS as supported channels.mirrorweb.com · read 7 Oct 2026
- Mobile messaging
- MirrorWeb says it captures, archives, and supervises WhatsApp, SMS, and iMessage communications.mirrorweb.com · read 7 Oct 2026
- Pricing
- The product page directs visitors to request a demo and does not display a price.mirrorweb.com · read 7 Oct 2026
- Pricing availability
- The product pages invite visitors to request a demo and do not state a price.mirrorweb.com · read 7 Oct 2026
- Purpose
- MirrorWeb Insight captures, supervises, and archives website, social media, mobile messaging, and instant messaging or collaboration communications.mirrorweb.com · read 7 Oct 2026
- Regulatory coverage
- The email archiving page says the service meets SEC 17a-4, FINRA Rule 4511, and FCA standards.mirrorweb.com · read 7 Oct 2026
- Search and supervision
- Insight provides communications search and scenario-based risk detection with relevancy scoring and explainable alerts.mirrorweb.com · read 7 Oct 2026
- Security
- MirrorWeb provides a legal center with a data processing addendum and due diligence documentation covering certifications, attestations, and audit reports.mirrorweb.com · read 7 Oct 2026
- Security and retention
- Website archives are described as tamper-proof records in ISO-standard WARC format stored in a WORM environment.mirrorweb.com · read 7 Oct 2026
