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On the recordRead 13 Oct 202621 facts
Milestone Reviews
Milestone Reviews · San Jose, California, United States · founded 1997
On the record
- Analytics
- A dashboard summarizes reputation across channels and locations, including top sources, average rating, and responded and unresponded reviews.milestoneinternet.com · read 13 Oct 2026
- Company audience
- Milestone says it serves enterprises, mid-market companies, and SMBs across hospitality, retail, fintech, and automotive.milestoneinternet.com · read 13 Oct 2026
- Company founded
- A Milestone company presentation states that Milestone was founded in 1997.milestoneinternet.com · read 12 Oct 2026
- Competitor benchmarking
- The product lets businesses view competitor reviews and benchmark their reputation against competitors.milestoneinternet.com · read 13 Oct 2026
- Keywords and tags
- It surfaces trending review keywords and can automatically assign custom tags based on keywords.milestoneinternet.com · read 13 Oct 2026
- Keyword tags
- Users can track trending review keywords and define custom tags that are automatically assigned based on keywords.milestoneinternet.com · read 12 Oct 2026
- Monitor reviews
- It gathers reviews across locations and channels and supports sorting and filtering by channel, rating, date range, and keywords.milestoneinternet.com · read 12 Oct 2026
- Pricing
- Milestone says Presence Cloud costs vary based on scope and length of commitment; the opened page does not give a specific price for Reviews.milestoneinternet.com · read 12 Oct 2026
- Privacy
- Milestone’s privacy notice describes rights to request access to, correction of, or deletion of personal information, subject to applicable law.milestoneinternet.com · read 13 Oct 2026
- Purpose
- Milestone Reviews is online review management software for monitoring a business’s reputation across channels.milestoneinternet.com · read 13 Oct 2026
- Respond to reviews
- Users can respond to reviews in real time on Google, Yelp, and Facebook and set custom response templates based on sentiment.milestoneinternet.com · read 12 Oct 2026
- Responses
- Users can respond to reviews in real time on channels including Google, Yelp, and Facebook, and set up response templates based on sentiment.milestoneinternet.com · read 13 Oct 2026
- Review management tools
- The My Reviews interface supports filtering, custom tags, response templates, bulk review uploads, and Excel exports.help.milestoneinternet.com · read 13 Oct 2026
- Review monitoring
- It collects reviews across locations and channels and lets users sort and filter them by channel, rating, date range, and keywords.milestoneinternet.com · read 13 Oct 2026
- AI response assistance
- Yesmilestoneinternet.com · read 22 Sep 2026
- Review sources
- Google,Yelp,Facebookmilestoneinternet.com · read 22 Sep 2026
- Security documentation
- Milestone’s help center lists Azure ISO 27001 and Microsoft SOC 2 certificate materials; the page does not state that these certify Milestone Reviews itself.help.milestoneinternet.com · read 12 Oct 2026
- Support
- Milestone lists a support phone number of +1 (866) 615-2516.milestoneinternet.com · read 13 Oct 2026
