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On the recordRead 7 Oct 202613 facts
MidMetrics
Austin, Texas, United States
Plans and prices
Custom package
Priced on request
Custom packages; contact MidMetrics for a demo
Read 7 Oct 2026 · midmetrics.com
On the record
- Analytics
- Users can sort chargebacks, alerts, and refunds by fields including BIN, issuing bank, price point, date, and transaction sequence.midmetrics.com · read 7 Oct 2026
- Core use
- The platform brings merchant accounts, gateways, and fraud prevention tools together to help teams manage payments, risk, and disputes.midmetrics.com · read 7 Oct 2026
- Onboarding
- For ISOs, MidMetrics says it helps onboard merchants and train them to use the software, with no programming required.midmetrics.com · read 7 Oct 2026
- Prevention integrations
- MidMetrics says it uses Verifi and Ethoca alert networks and can handle their alerts around the clock through managed services.midmetrics.com · read 7 Oct 2026
- Privacy and security detail
- The privacy policy describes SSL transmission encryption, controlled databases behind firewalls, password-protected server access, and encrypted payment information and passwords.midmetrics.com · read 7 Oct 2026
- Product
- MidMetrics combines merchant account analytics, chargeback prevention alerts, and chargeback representment in one platform.midmetrics.com · read 7 Oct 2026
- Reporting
- The product offers MID health and overview reports, with exports in CSV or Excel format.midmetrics.com · read 7 Oct 2026
- Representment
- DisputeGenius provides pre-filled transaction data, reason-code-matched rebuttal templates, evidence uploads, previews, and win/loss tracking.midmetrics.com · read 7 Oct 2026
- Security
- The ISO page says customer data is separated into individual databases and protected with encryption in transit and at rest, regular security scans, penetration tests, least-access practices, and employee background checks.midmetrics.com · read 7 Oct 2026
- Support
- The site invites prospective customers to book a demo with a chargeback specialist and lists the phone number (833) 643-6387.midmetrics.com · read 7 Oct 2026
- Target customers
- MidMetrics presents solutions for merchants and independent sales organizations (ISOs), including tools for monitoring merchant account health.midmetrics.com · read 7 Oct 2026
- Visa disputes
- Its Rapid Dispute Resolution integration can automatically resolve selected Visa disputes according to rules the customer defines.midmetrics.com · read 7 Oct 2026
