- Home
- Chargeback Management Software
- SecureShieldPay
On the recordRead 30 Sep 202614 facts
SecureShieldPay
New York, New York, United States
Plans and prices
Starter
$299a month
Up to 200 disputes / month · Connect 2 processors · Auto-evidence and AI-drafted rebuttals · Email + chat support
Read 30 Sep 2026 · secureshieldpay.com
Starter
$2,868a year
Up to 200 disputes / month · Connect 2 processors · Auto-evidence and AI-drafted rebuttals · Email + chat support
Read 30 Sep 2026 · secureshieldpay.com
Growth
$899a month
Up to 1,500 disputes / month · Unlimited processors · Ethoca / RDR · Specialist QA on every filing
Read 30 Sep 2026 · secureshieldpay.com
Growth
$8,628a year
Up to 1,500 disputes / month · Unlimited processors · Ethoca / RDR · Specialist QA on every filing
Read 30 Sep 2026 · secureshieldpay.com
Enterprise
Priced on request
Unlimited disputes and MIDs · Custom playbooks · Data residency, SSO and audit logs · 24/7 support
Read 30 Sep 2026 · secureshieldpay.com
On the record
- Analytics
- Its analytics module ingests dispute data from 50+ processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU.secureshieldpay.com · read 30 Sep 2026
- Compliance
- The company says it maintains SOC 2 Type II and PCI DSS Level 1 controls.secureshieldpay.com · read 30 Sep 2026
- Integrations
- The product page lists Stripe, Adyen, PayPal, Square, Klarna, Visa, Mastercard, American Express, Discover, Shopify, WooCommerce and BigCommerce integrations.secureshieldpay.com · read 30 Sep 2026
- Legacy processor support
- The homepage says it can ingest CSV or SFTP feeds for legacy processors.secureshieldpay.com · read 30 Sep 2026
- Onboarding
- The homepage says most merchants are fully live within 24–72 hours, including processor connections, evidence templates and team training.secureshieldpay.com · read 30 Sep 2026
- Product
- SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in an AI-native chargeback management platform.secureshieldpay.com · read 30 Sep 2026
- Rapid resolution
- The service orchestrates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions.secureshieldpay.com · read 30 Sep 2026
- Representment
- AI drafts rebuttal letters and attaches evidence, with a certified specialist reviewing and signing off before filing.secureshieldpay.com · read 30 Sep 2026
- Security
- The privacy policy states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging.secureshieldpay.com · read 30 Sep 2026
- Support
- Starter includes email and chat support, Growth includes Slack and a dedicated CSM, and Enterprise includes 24/7 support.secureshieldpay.com · read 30 Sep 2026
- Usage terms
- The terms state that the service is provided on a subscription basis with optional success-based fees and that it does not warrant specific dispute outcomes.secureshieldpay.com · read 30 Sep 2026
- Who it is for
- The company describes Starter as for small DTC brands, Growth for scaling merchants and Enterprise for high-volume teams.secureshieldpay.com · read 30 Sep 2026
