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On the recordRead 8 Oct 202614 facts
Metrolo
Plans and prices
Chapter
£249a month, billed yearly
Up to 1,000 member records · 5 admin accounts · All fifteen modules · Email support, next business day
Read 8 Oct 2026 · metrolo.io
Association
£549a month, billed yearly
Up to 10,000 member records · 20 admin accounts with custom roles · All fifteen modules · Priority support and a named contact
Read 8 Oct 2026 · metrolo.io
Institution
Priced on request
Unlimited member records · Unlimited admin accounts · Own infrastructure or region · Data migration
Read 8 Oct 2026 · metrolo.io
On the record
- Audit
- Administrative actions on member data are recorded in an append-only audit log.metrolo.io · read 8 Oct 2026
- Company
- The About page describes why Metrolo was built but does not state a maker's legal name, headquarters or founding date.metrolo.io · read 8 Oct 2026
- Directory
- Members can set field visibility to public, members-only, private or hidden, and visibility is enforced on the server.metrolo.io · read 8 Oct 2026
- Events
- Events support ticket types, guest registration, custom questions, QR check-in and automatic 24-hour reminders.metrolo.io · read 8 Oct 2026
- Hosting
- Metrolo can run on the customer's infrastructure or on hosting arranged with the customer, in a chosen region.metrolo.io · read 8 Oct 2026
- Integrations
- Stripe and PayPal adapters are listed as roadmap items.metrolo.io · read 8 Oct 2026
- Modules
- The platform includes fifteen modules, and organisations can switch off modules they do not use.metrolo.io · read 8 Oct 2026
- Payment fees
- Metrolo says it takes no percentage of dues, ticket sales or donations, while payment-provider fees are separate.metrolo.io · read 8 Oct 2026
- Payments
- Metrolo supports offline payments by bank transfer or cheque, with reference numbers, cheque image uploads and an approval queue.metrolo.io · read 8 Oct 2026
- Pricing limits
- Prices are indicative, exclude VAT, and hosting and one-off data migration are quoted alongside the plan.metrolo.io · read 8 Oct 2026
- Privacy
- Members can export their data and request erasure; deletion requests begin a 30-day window, and records retained for accounting or governance are anonymised.metrolo.io · read 8 Oct 2026
- Product
- Metrolo is a management platform for alumni associations and member organisations, with a public website, member portal and admin panel sharing one database.metrolo.io · read 8 Oct 2026
- Security
- Metrolo uses a separate deployment and database per organisation, with authorization enforced in the API and sessions in HttpOnly, Secure and SameSite cookies.metrolo.io · read 8 Oct 2026
- Support
- The Chapter plan lists next-business-day email support; Association lists priority support and a named contact; Institution lists priority support with an SLA.metrolo.io · read 8 Oct 2026
