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Mailjoy
Naples, Florida, United States
What it is
Mailjoy is a self-service tool for designing, mailing, and tracking personalized postcards and letters. Its drag-and-drop editor supports customizable templates, uploaded designs, live previews, and shareable PDF proofs. Users can import contacts, arrange them into mailing lists, and build segments using conditions such as location and mailing history, then personalize mailers with recipient data. Mailjoy describes recipient-level delivery and conversion tracking, campaign reports, and notifications when conversions occur. Shopify can sync customer data and support segmentation based on order activity, tags, and other Shopify information. Zapier connects Mailjoy to more than 5,000 apps; the REST API is available to Mailjoy Pro customers. The homepage says full-color mailers are mailed within two business days via First Class postage and are expected to arrive 2–4 business days after mailing. A free plan is available. Listed per-piece options include 90¢ per standard postcard, $1.20 per large postcard, and $1.50 per wide postcard or single-page letter, with print, postage, and tracking included. Monthly credit plans are also listed at $128/month, $415/month, $800/month, and $1,925/month for standard postcards; $172/month, $560/month, $1,095/month, and $2,635/month for large postcards; and $218/month, $715/month, $1,400/month, and $3,375/month for wide postcards. Delivery tracking is for US addresses only.
For and against
For
- Free plan available
- Personalize mailers with recipient data
- Shopify syncing and segmentation
- Connects to more than 5,000 apps through Zapier
Against
- Delivery tracking is limited to US addresses
- REST API is for Mailjoy Pro customers
- Single-page letters are the listed letter format
The verdict
Mailjoy combines mailer design, mailing, personalization, and campaign tracking in a self-service tool. Review the listed per-piece or monthly credit options and the US-only tracking limitation before choosing it.
Who it suits
It suits marketers and businesses seeking to send personalized direct mail and track delivery or conversions. It can also fit teams using Shopify or Zapier to connect customer and campaign data.
Plans and prices
Credit plans — 11" x 6" postcards
Postcards only · 150, 500, 1,000, or 2,500 monthly credits
Read 29 Sep 2026 · mailjoy.com
Credit plans — 4" x 6" postcards
Postcards only · 150, 500, 1,000, or 2,500 monthly credits
Read 29 Sep 2026 · mailjoy.com
Credit plans — 9" x 6" postcards
Postcards only · 150, 500, 1,000, or 2,500 monthly credits
Read 29 Sep 2026 · mailjoy.com
Large 9" x 6" postcards
$1.20 per postcard · print, postage, and tracking included
Read 29 Sep 2026 · mailjoy.com
Letter 8.5" x 11"
$1.50 per letter · print, postage, and tracking included · single-page letters
Read 29 Sep 2026 · mailjoy.com
Standard 6" x 4" postcards
90¢ per postcard · print, postage, and tracking included
Read 29 Sep 2026 · mailjoy.com
Wide 11" x 6" postcards
$1.50 per postcard · print, postage, and tracking included
Read 29 Sep 2026 · mailjoy.com
On the record
- API
- Mailjoy offers a RESTful API, which its page says is available to Mailjoy Pro customers.mailjoy.com · read 29 Sep 2026
- Audience
- Mailjoy describes itself as a DIY direct-mail tool for marketers and businesses seeking to reach customers and prospects with personalized mail.mailjoy.com · read 29 Sep 2026
- Contacts
- Users can import contacts, organize them into mailing lists, and create segments using conditions such as location and mailing history.mailjoy.com · read 29 Sep 2026
- Design
- Its drag-and-drop editor includes customizable templates, uploaded designs, live previews, and shareable PDF proofs.mailjoy.com · read 29 Sep 2026
- Geographic limit
- The Shopify page states that delivery tracking is for US addresses only at the moment.mailjoy.com · read 29 Sep 2026
- Integrations
- Mailjoy connects to more than 5,000 other apps through Zapier.mailjoy.com · read 29 Sep 2026
- Personalization
- Mailjoy lets users personalize mailers using recipient data.mailjoy.com · read 29 Sep 2026
- Printing and delivery
- The homepage says mailers are printed in full color, mailed within two business days via First Class postage, and expected to arrive 2–4 business days after mailing.mailjoy.com · read 29 Sep 2026
- Privacy
- The privacy policy says Mailjoy uses measures including encryption, firewalls, and SSL technology to protect information.mailjoy.com · read 29 Sep 2026
- Product
- Mailjoy is a self-service tool for designing, mailing, and tracking personalized postcard and letter campaigns.mailjoy.com · read 29 Sep 2026
- Security
- Mailjoy's security policy describes access controls, periodic risk review, security testing, and encryption measures for sensitive information.mailjoy.com · read 29 Sep 2026
- Shopify
- The Shopify integration syncs customer data and supports segmentation based on order activity, tags, and other Shopify data.mailjoy.com · read 29 Sep 2026
- Support
- The privacy policy directs privacy questions to [email protected], and the policy page gives a Naples, Florida mailing address for privacy requests.mailjoy.com · read 29 Sep 2026
- Terms and printing partners
- The terms say Mailjoy is not responsible for the use, storage, or security of information by its printing partners.mailjoy.com · read 29 Sep 2026
- Tracking
- Mailjoy describes recipient-level delivery tracking, conversion tracking, campaign reporting, and notifications when conversions occur.mailjoy.com · read 29 Sep 2026