Loox
Loox · founded 2016
What it is
Loox is a Shopify app for collecting and displaying product reviews and visual customer content. It automates email review requests, with timing based on delivery, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. Its AI features can sort and summarize reviews, surface highlights and stories, translate content, suggest replies, and generate image alt text. Referral options can appear on-site, after purchase, or after a review is submitted. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and automated workflows. Loox describes its theme widgets and pages as no-code. Trust features include verified-purchase badges, FTC-compliant transparency settings, and AI review flagging. It has a free plan and trial; Convert costs $49.99 a month and Unlimited costs $299.99 a month.
For and against
For
- Automates email review requests with delivery-based timing
- Accepts photo and video reviews
- Offers more than 15 customizable review widgets
- Provides API access and webhooks
- Subscriptions can be canceled at any time
Against
- Available exclusively for Shopify brands
- Convert costs $49.99 a month
- Unlimited costs $299.99 a month
The verdict
Loox brings review collection, visual displays, referrals, and AI review tools into a Shopify app. The free plan provides an entry point, while paid tiers add features at the listed monthly prices.
Who it suits
Loox is for Shopify brands seeking product reviews and visual user-generated content. Its no-code widgets and pages may suit teams that want to add review displays without building them from scratch.
Plans and prices
Convert
Starting at · video reviews · Google Shopping · referrals
Read 3 Oct 2026 · loox.app
Unlimited
Starting at · unlimited review requests · unlimited referrals · priority support
Read 3 Oct 2026 · loox.app
Beginner
500 total orders · review request emails · photo review discounts · multilingual support
Read 3 Oct 2026 · loox.app
On the record
- AI features
- Its AI features include review sorting, highlights, stories, summaries, translations, suggested replies, and generated image alt text.loox.app · read 3 Oct 2026
- API
- Loox provides an API and webhooks for programmatic access to review data, custom widgets, integrations, and automated workflows.loox.app · read 3 Oct 2026
- Billing
- Loox says subscriptions follow Shopify’s 30-day billing period, with no annual commitment and cancellation available at any time.loox.app · read 3 Oct 2026
- Integrations
- The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations.loox.app · read 3 Oct 2026
- Product
- Loox is a Shopify app for visual product reviews in the Reviews & UGC category.loox.app · read 3 Oct 2026
- Referrals
- Loox supports referrals on-site, after purchase, and after a customer submits a review.loox.app · read 3 Oct 2026
- Review collection
- Loox automates review requests and supports photo and video reviews, review links, QR codes, and delivery-based email timing.loox.app · read 3 Oct 2026
- Review display
- Loox offers 15+ customizable, mobile-optimized review widgets, including galleries, carousels, pop-ups, and rating widgets.loox.app · read 3 Oct 2026
- Review integrity
- Loox describes verified-purchase badges, FTC-compliant transparency settings, and AI review flagging as built-in trust and compliance features.loox.app · read 3 Oct 2026
- Security and privacy
- Loox says it is compliant with data protection and privacy regulations including GDPR and CPRA.loox.app · read 3 Oct 2026
- Setup
- Loox describes its Shopify theme widgets and pages as a no-code solution.loox.app · read 3 Oct 2026
- Support
- Loox says its support team works around the clock and is available to answer questions before signup.loox.app · read 3 Oct 2026
- Who it is for
- Loox describes itself as Shopify exclusive and says it serves Shopify brands of any size seeking product reviews and visual user-generated content.loox.app · read 3 Oct 2026
