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LINK Mobility RCS
Oslo, Norway
What it is
LINK Mobility RCS is a business messaging service for sending interactive content to customers’ default messaging apps. It supports images, videos, files, carousels, buttons, read receipts, and verified business profiles. Businesses can choose RCS Basic text messages, one-way RCS Single campaigns, or two-way RCS Conversation sessions lasting 24 hours. LINK describes its RESTful API and offers connections through documentation, guides, or sending platforms. MyLINK Connect can add automated replies, guided journeys, and handover to human agents. If a recipient’s device does not support RCS, the platform automatically falls back to SMS. Availability depends on country, carrier, and device, and campaigns require explicit user opt-in. The service is available through API and web access, with template management, suggested actions, media messaging, and usage-based pricing. Pricing is on request and varies by message type; RCS Basic is limited to 160 characters. LINK highlights retail, travel, finance, telecommunications, healthcare, and public-sector uses.
For and against
For
- Supports rich media, carousels, buttons, and receipts
- RESTful API plus web access
- Automated replies and agent handover
- SMS fallback for unsupported devices
- Local setup and technical support
Against
- Availability varies by country, carrier, and device
- Campaigns require explicit user opt-in
- RCS Basic messages limited to 160 characters
- Pricing is available only on request
The verdict
LINK Mobility RCS combines rich message formats, two-way sessions, automation, and SMS fallback. Check regional availability, opt-in requirements, and message-based pricing before choosing it.
Who it suits
It suits organizations that need rich, two-way customer messaging across supported channels. The listed use cases include retail, travel, finance, telecommunications, healthcare, and public-sector teams.
Plans and prices
RCS Business Messaging
Pricing varies by message type · RCS Basic is limited to 160 characters · RCS Conversation uses a 24-hour session
Read 2 Oct 2026 · linkmobility.com
On the record
- API
- LINK describes its RCS API as RESTful and says customers can connect through API documentation, guides or sending platforms.linkmobility.com · read 2 Oct 2026
- API channels
- LINK’s API reference describes the MyLINK Multichannel API as supporting SMS, RCS, Viber, WhatsApp and other channels.docs.linkmobility.com · read 2 Oct 2026
- Audience
- The page highlights retail and e-commerce, travel and hospitality, banking and finance, telecommunications, healthcare and public sector use cases.linkmobility.com · read 2 Oct 2026
- Automation
- RCS can be paired with MyLINK Connect for automated replies, guided journeys and handover to human agents.linkmobility.com · read 2 Oct 2026
- Availability limit
- RCS availability varies by country, carrier and device, and the page says businesses must obtain explicit user opt-in before sending campaigns.linkmobility.com · read 2 Oct 2026
- Company
- LINK Mobility describes itself as a CPaaS provider headquartered in Oslo, Norway, with more than 25 years of history.linkmobility.com · read 2 Oct 2026
- Fallback
- LINK says its platform automatically falls back to SMS when a customer’s device does not support RCS.linkmobility.com · read 2 Oct 2026
- Message formats
- It supports images, videos, files, carousels, buttons, read receipts and verified business profiles.linkmobility.com · read 2 Oct 2026
- Message types
- The page describes RCS Basic text messages, one-way RCS Single campaigns and two-way RCS Conversation sessions lasting 24 hours.linkmobility.com · read 2 Oct 2026
- Onboarding and support
- LINK says its local team guides customers through verification, setup and integration, and its support page offers technical assistance and local support teams.linkmobility.com · read 2 Oct 2026
- What it does
- RCS Business Messaging lets businesses send rich, interactive messages to customers’ default messaging apps.linkmobility.com · read 2 Oct 2026