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On the recordRead 5 Oct 202614 facts
Lexidesk
Plans and prices
Custom volume-based plan
Priced on request
Scales with call and chat volume; spam and duplicate contacts are not counted · month to month, no long-term contract
Read 5 Oct 2026 · lexidesk.ai
On the record
- Channels and follow-up
- The service handles phone, website chat, forms and ads, with follow-up by SMS and email.lexidesk.ai · read 5 Oct 2026
- Company
- The privacy policy identifies the operator as Insight Dev. Ltd, based in the United Kingdom.lexidesk.ai · read 5 Oct 2026
- Custom integrations
- The integrations page says a custom webhook can connect to other tools and lists additional native integrations available on request.lexidesk.ai · read 5 Oct 2026
- Data location
- The privacy policy states that customer data is processed and stored exclusively within the United Kingdom, subject to stated legal exceptions.lexidesk.ai · read 5 Oct 2026
- Integrations
- Named integrations include Clio Manage, Clio Grow, HubSpot, HighLevel, Lawmatics, Actionstep, Assembly Neos, Calendly, Acuity, CallRail and Dialpad.lexidesk.ai · read 5 Oct 2026
- Intended customers
- The pricing FAQ says Lexidesk is built only for law firms, with agents trained on legal intake and firm-specific qualification rules.lexidesk.ai · read 5 Oct 2026
- Languages
- Lexidesk supports more than 60 languages on phone and chat, including Spanish and Portuguese.lexidesk.ai · read 5 Oct 2026
- Lead qualification
- The AI applies firm-defined qualification rules, scores leads from 1 to 10, and summarizes each inquiry.lexidesk.ai · read 5 Oct 2026
- Onboarding
- A dedicated AI engineer builds a custom agent in 2 to 3 days, and the firm can test it with real calls before launch.lexidesk.ai · read 5 Oct 2026
- Privacy and AI
- The privacy policy says AI supports enquiry analysis, communication summaries, intake workflows and transcription, and that AI features do not provide legal advice.lexidesk.ai · read 5 Oct 2026
- Product
- Lexidesk provides 24/7 AI intake for law firms across phone and website chat, qualifying leads and delivering results to the firm's CRM.lexidesk.ai · read 5 Oct 2026
- Scheduling and transfers
- It can book consultations, including paid consultations, and warm-transfer qualified callers during hours set by the firm.lexidesk.ai · read 5 Oct 2026
- Security
- The site says the service runs on Microsoft Azure infrastructure aligned with ISO 27001, SOC 1, SOC 2 Type II and GDPR requirements, with role-based access and encryption at rest and in transit.lexidesk.ai · read 5 Oct 2026
- Support
- Lexidesk lists software support and maintenance and subscribed-services support agreements among its legal documents; pricing-page questions can be sent to [email protected].lexidesk.ai · read 5 Oct 2026
