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IntakeAI

What it is

IntakeAI is a web chat widget for law firm websites that collects prospective clients’ details, qualifies inquiries, and helps book consultations. It asks visitors for a name, phone number, email address, and case summary, then can route qualified leads to Calendly. Firms can configure the bot around their practice areas so it can accept relevant matters or decline those outside scope. After an intake, the firm receives an email with the lead’s contact details, case type, and conversation. The free Starter plan costs nothing and includes one chatbot, 50 conversations monthly, lead capture, email alerts, Calendly booking, and custom branding. Professional costs $99 a month and includes 500 conversations; Growth costs $199 a month and offers three chatbots, unlimited conversations, CRM export, and Zapier integration. The widget can be added to WordPress, Squarespace, Wix, or custom HTML with a script tag. IntakeAI gathers information and schedules consultations, but does not provide legal opinions, outcome advice, or legal strategy.

For and against

For

  • Free Starter plan includes 50 monthly conversations
  • Qualifies inquiries around a firm’s practice areas
  • Calendly booking for qualified leads
  • Installs on WordPress, Squarespace, Wix, or custom HTML
  • Growth includes CRM export and Zapier integration

Against

  • Professional costs $99 a month
  • Growth costs $199 a month
  • AI may misunderstand queries
  • No guarantee every lead is captured or viable

The verdict

IntakeAI combines website lead capture, case-type screening, and Calendly scheduling, with plans ranging from a free option to paid monthly tiers. It is an intake and booking tool, not a source of legal opinions or strategy.

Who it suits

IntakeAI is for licensed legal professionals or authorized law firm representatives who want website-based intake and consultation booking. It may suit firms seeking case-type qualification and email alerts for new inquiries.

Plans and prices

Starter

Free

1 chatbot · 50 conversations / month · Lead capture + email alerts · Calendly booking

Professional

$99a month

1 chatbot, fully branded · 500 conversations / month · Automatic Calendly booking · Lead qualification by case type

Growth

$199a month

3 chatbots · Unlimited conversations · Multiple practice areas per bot · CRM export + Zapier integration

Every plan, in full

On the record

Case qualification
The bot is trained on a firm’s practice areas and can accept relevant cases or decline cases outside its scope.getintakeai.com · read 4 Oct 2026
Data retention
Visitor conversation data is delivered to the law firm and is not stored on IntakeAI’s servers; account data is retained during the subscription and for 30 days after cancellation.getintakeai.com · read 4 Oct 2026
Data use
The privacy policy says IntakeAI does not sell data and uses visitor lead data only to deliver it to the relevant law firm.getintakeai.com · read 4 Oct 2026
Eligibility
The terms say subscribers must be licensed legal professionals or authorized representatives of a law firm.getintakeai.com · read 4 Oct 2026
Intake flow
The chat widget collects a visitor’s name, phone, email, and case summary, then lets qualified leads book through Calendly.getintakeai.com · read 4 Oct 2026
Integrations
The site describes Calendly booking and lists CRM export plus Zapier integration on the Growth plan.getintakeai.com · read 4 Oct 2026
Lead alerts
After an intake, the firm receives an email with the lead’s contact details, case type, and conversation.getintakeai.com · read 4 Oct 2026
Legal advice boundary
IntakeAI says it collects information and schedules consultations and does not give legal opinions, case outcome advice, or legal strategy.getintakeai.com · read 4 Oct 2026
Limitations
The terms say the AI may misunderstand queries and do not guarantee that the chatbot will capture every lead or that leads will be viable cases.getintakeai.com · read 4 Oct 2026
Purpose
IntakeAI captures leads, qualifies cases, and books consultations on law firm websites 24/7.getintakeai.com · read 4 Oct 2026
Security
The privacy policy says data is processed through encrypted HTTPS connections and API communications use industry-standard authentication.getintakeai.com · read 4 Oct 2026
Service providers
The privacy policy names Anthropic for AI processing, Resend for email delivery, Lemon Squeezy for payments, and Vercel for hosting.getintakeai.com · read 4 Oct 2026
Support
The contact page says IntakeAI responds to every message within 24 hours, usually faster.getintakeai.com · read 4 Oct 2026
Website support
The widget can be installed on WordPress, Squarespace, Wix, or custom HTML by pasting a script tag into the site.getintakeai.com · read 4 Oct 2026

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