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On the recordRead 11 Oct 202613 facts
LabiDesk
New York, New York, USA
Plans and prices
Starter
$79a month, billed yearly
5 Agents · 1 Projects (Domains) · 25000 Tracked Users · 3 Mailboxes
Read 11 Oct 2026 · labidesk.com
Growth
$189a month, billed yearly
20 Agents · 1 Projects (Domains) · 500000 Tracked Users · 20 Mailboxes
Read 11 Oct 2026 · labidesk.com
Enterprise
$589a month, billed yearly
Unlimited Agents · 1 Projects (Domains) · Unlimited Tracked Users · Unlimited Mailboxes
Read 11 Oct 2026 · labidesk.com
On the record
- Automation
- Automation rules can distribute tickets, change ticket status, send reminders, assign tickets, and prioritize them.labidesk.com · read 11 Oct 2026
- Channels
- The pricing page lists Facebook Messenger, WhatsApp, Twitter, Instagram, and SMS in the Growth and Enterprise omnichannel inbox.labidesk.com · read 11 Oct 2026
- Customer records
- The mini CRM customer view can show web sessions, visited pages, submitted tickets, chats, notes, contact details, name, and location.labidesk.com · read 11 Oct 2026
- Ecommerce
- The Growth and Enterprise plans list Shopify, Magento, and BigCommerce as eCommerce integrations.labidesk.com · read 11 Oct 2026
- Inbox
- The shared inbox gives helpdesk team members access to shared and individual folders, which can be customized.labidesk.com · read 11 Oct 2026
- Integrations
- The Growth and Enterprise plans list Zapier, Integrately, and custom integrations.labidesk.com · read 11 Oct 2026
- Knowledge base
- LabiKnow provides a customizable help center with articles, product announcements, and a public roadmap.labidesk.com · read 11 Oct 2026
- Live chat
- LabiChat includes live chat, chatbots, triggers, and campaigns tied to customer actions and page visits.labidesk.com · read 11 Oct 2026
- Mailboxes
- LabiDesk supports multiple mailboxes and says users can use its mail server or SMTP.labidesk.com · read 11 Oct 2026
- Product
- LabiDesk describes itself as all-in-one helpdesk software with shared inbox, help center portal, live chat, knowledge base, and public roadmap.labidesk.com · read 11 Oct 2026
- Support
- The homepage says LabiDesk offers customer support 24/7 and lists [email protected] as its contact email.labidesk.com · read 11 Oct 2026
- Trial
- The pricing page offers a 14-day free trial and says no credit card is required.labidesk.com · read 11 Oct 2026
