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Labhforce
Gurugram, Haryana, India
What it is
Labhforce is a suite of business applications for pharmaceutical, life sciences, and healthcare organizations, available on Android, iOS, and the web. Its offerings include sales force automation (SFA), CRM, ERP, e-detailing, and HR and payroll tools. Field teams can plan monthly tour programs, doctor and chemist beats, visits, and routes. Daily Call Reports can capture doctor meetings, samples, gifts, and Personal Order Book details; the product also tracks secondary sales and supports automatic fare and DA calculations with multi-level expense approvals. Geo-tagging and geo-fencing provide movement updates and visit coordinates within approved zones. Representatives can share digital catalogues, presentations, videos, and other media during visits. The SFA mobile app supports offline check-ins, call notes, and order drafts in low-bandwidth areas. Labhforce says its API can connect with SAP, Oracle, Microsoft, and other enterprise ERP systems. Pricing is on request, with SFA and CRM tiers that vary in features, support, security, and onboarding options.
For and against
For
- Plans field routes, beats, and doctor visits.
- Daily Call Reports capture meetings, samples, and gifts.
- Mobile SFA supports offline notes and order drafts.
- Offers e-detailing media sharing during client visits.
- API connects with enterprise ERP systems.
Against
- Pricing is available by quote, not listed as a fixed price.
- The free-plan field is listed as no.
- Plan features and support vary by tier.
The verdict
Labhforce combines field sales and CRM capabilities with tools for e-detailing and related business operations. Prospective customers need to request a quote, and plan details differ by tier.
Who it suits
Labhforce is suited to pharmaceutical, life sciences, and healthcare businesses managing field sales, customer relationships, or related operations. Its mobile SFA features may fit teams that need to record visits and orders in low-bandwidth areas.
Plans and prices
Basic (CRM)
Core modules · Lead, contact and account management · Pipeline · Basic reporting
Read 5 Oct 2026 · labhforce.com
Basic (SFA)
Web + Mobile · Tour program · Daily calls/sales report · Expense management
Read 5 Oct 2026 · labhforce.com
Professional (CRM)
Full suite · Omnichannel support · SFA and ERP integration · Advanced analytics and BI
Read 5 Oct 2026 · labhforce.com
Professional (SFA)
Web + Mobile + GPS + E-Detailing · HR & payroll integration · API integration · Client customization
Read 5 Oct 2026 · labhforce.com
Standard (CRM)
Core + automation · Email tracking · Quotes & CPQ · Workflow automation
Read 5 Oct 2026 · labhforce.com
Standard (SFA)
Web + Mobile + GPS · Selfie attendance · GPS tracking · Geo-fencing
Read 5 Oct 2026 · labhforce.com
On the record
- E-detailing
- E-detailing supports digital product catalogues and sharing presentations, videos and other media during client visits.labhforce.com · read 5 Oct 2026
- Field reporting
- Daily Call Reports can record doctor meetings, samples and gifts, and Personal Order Book details.labhforce.com · read 5 Oct 2026
- Field sales planning
- Its SFA supports monthly tour programs, doctor and chemist beats, visit scheduling and route optimization.labhforce.com · read 5 Oct 2026
- Implementation
- Listed onboarding options range from basic setup to guided implementation and personalized on-site onboarding.labhforce.com · read 5 Oct 2026
- Integrations
- The maker says its API can connect Labhforce with SAP, Oracle, Microsoft and other enterprise ERP systems.labhforce.com · read 5 Oct 2026
- Location features
- Geo-tagging and geo-fencing provide location intelligence, movement updates and visit coordinates within approved zones.labhforce.com · read 5 Oct 2026
- Offline mobile use
- The SFA mobile app supports offline check-ins, call notes and order drafts for low-bandwidth areas.labhforce.com · read 5 Oct 2026
- Quote-based pricing
- The pricing page directs prospective customers to get a quote and offers personalized quotes based on business requirements.labhforce.com · read 5 Oct 2026
- Sales and expenses
- The product tracks secondary sales and offers automatic fare and DA calculations with multi-level expense approvals.labhforce.com · read 5 Oct 2026
- Security and backup
- The pricing page lists data security and backup as Standard, Enhanced or Advanced across the SFA and CRM tiers.labhforce.com · read 5 Oct 2026
- Support
- SFA and CRM plans list email support, priority email plus chat, or a dedicated manager depending on tier.labhforce.com · read 5 Oct 2026
- What it does
- Labhforce offers SFA, CRM, ERP, e-detailing, HR/payroll and related business applications, with a focus on pharmaceuticals, life sciences and healthcare.labhforce.com · read 5 Oct 2026
