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Justt

What it is

Justt is a web and API platform that automates chargeback management for merchants. It gathers evidence, prepares dispute responses, and provides reporting, while recommending or automating whether to fight or accept a dispute according to value, fees, and likelihood of success. Its Dynamic Arguments technology creates a distinct evidence-backed argument for each case. Evidence can combine merchant, payment-service-provider, and third-party data, and merchants can submit their own information through an API, CSV upload, or manual entry. Justt continuously A/B tests arguments and representments. A dashboard brings together pre-chargeback alerts and supports configured refund decisions. Integrations listed include Stripe, PayPal, Adyen, Braintree, Square, Checkout.com, Worldpay, Shopify, Klarna, and others. The service supports Visa, Mastercard, American Express, and Discover. Justt states that it is SOC 2 Type II and ISO 27001-family certified and compliant with GDPR, CCPA, and PCI.

For and against

For

  • Automated evidence gathering and dispute responses
  • Dynamic, evidence-backed arguments for disputes
  • Pre-chargeback alerts and refund decisions
  • Broad processor and card-network support
  • Role-based access and encrypted customer data

Against

  • Pricing is available only by contacting Justt
  • Designed primarily for enterprise merchants

The verdict

Justt combines chargeback workflows, evidence enrichment, representment testing, and pre-chargeback alerts. Its integrations and API options support merchants that want dispute operations handled in a centralized platform.

Who it suits

Justt is designed for enterprise merchants in areas including retail, travel, subscriptions, gaming, financial services, and insurance. It suits teams seeking automated representment and dispute decisions through web or API access.

Plans and prices

Automated chargeback management

Priced on request

Pricing details by contact

Every plan, in full

On the record

A/B testing
Justt continuously A/B tests arguments and representments at a granular level.justt.ai · read 7 Oct 2026
Data controls
Justt says customer data is segregated and encrypted in transit and at rest, with SSO/SAML and role-based access controls.justt.ai · read 7 Oct 2026
Data submission
Merchants can provide their own system data through an API, CSV upload, or manual case entry.justt.ai · read 7 Oct 2026
Dispute optimization
Justt can recommend or automate whether to fight or accept a dispute based on value, fees, and likelihood of success.justt.ai · read 7 Oct 2026
Dynamic arguments
Its Dynamic Arguments technology creates unique, evidence-backed arguments for individual disputes.justt.ai · read 7 Oct 2026
Evidence sources
The platform can combine merchant data, payment-service-provider data, and third-party data to enrich evidence.justt.ai · read 7 Oct 2026
Integrations
The integrations page lists payment and business platforms including Stripe, Adyen, PayPal, Shopify, Braintree, Klarna, and Worldpay.justt.ai · read 7 Oct 2026
Pre-chargeback alerts
Justt combines chargeback alerts in a dashboard and supports configured refund decisions to help address disputes before they are filed.justt.ai · read 7 Oct 2026
Security and compliance
Justt states that it has SOC 2 Type II and ISO 27001-family certifications and is GDPR-, CCPA-, and PCI-compliant.justt.ai · read 7 Oct 2026
Support
Justt says its domain experts and chargeback specialists help customers improve their chargeback processes.justt.ai · read 7 Oct 2026
What it does
Justt automates chargeback management for merchants, from evidence gathering and dispute responses to reporting.justt.ai · read 7 Oct 2026
Who it is for
Justt describes its customers as enterprise merchants and presents solutions for retail, digital goods, travel, event ticketing, subscriptions, crypto, gaming, financial services, and insurance.justt.ai · read 7 Oct 2026

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