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Joy (WithJoy)

790 Brannan Street, San Francisco, CA 94103, United States

What it is

Joy combines a customizable wedding website, registry, and planning tools for couples and their guests. Its free dashboard includes a guest list, online RSVP, and website tools. Couples can bring Joy Shop items, gifts from other stores, and cash funds together in one registry. Venmo, PayPal, and Cash App are supported for cash contributions; card contributions are processed through Stripe, with a 3.5% processing fee paid by the guest and a $1.70 fee to transfer the Stripe balance. Guests can access travel details, map integrations, accommodation booking, and ride-sharing app integrations. Google Maps previews can show directions for schedule events. Through the mobile app, guests can share wedding photos in an album and leave messages in a virtual guest book. Couples can password-protect event pages and control whether an event appears in Joy search or search engine results. Search engines may need a few days to a few weeks to reflect indexing changes. Email messaging is free; text delivery and scheduled messages require the paid Messaging Plus upgrade. Optional upgrades include custom domains and stationery designs, with no prices listed for them.

For and against

For

  • Free dashboard includes guest list and online RSVP.
  • Registry combines store gifts and cash funds.
  • Guests can share photos and guest-book messages.
  • Couples can password-protect event pages.
  • Google Maps previews provide directions for schedule events.

Against

  • Card contributions carry a 3.5% guest-paid processing fee.
  • Transferring the Stripe balance costs $1.70.
  • Text delivery and scheduled messages require Messaging Plus.
  • Search results can take days or weeks to update.

The verdict

Joy brings planning, guest communication, and registry tools together, with a free plan and mobile app. Couples using card contributions or text messaging should account for the stated fees and upgrade requirement.

Who it suits

Joy suits couples who want wedding planning, a website, guest responses, and registry tools together. Its guest-facing travel, photo, and message features may also help couples keep event details and contributions in one place.

Plans and prices

Joy core plan

Free

Planning dashboard · wedding website · all-in-one registry · mobile app

Premium Digital Save the Date

$0.39one-time

Premium digital card designs · email delivery included · SMS delivery costs extra · minimum order 50 cards

Classic Paper Save the Date

$1.69one-time

5 × 7 inch card · printed stationery · free US shipping shown on product page

Joy

Free

Unlimited guests · planning dashboard · wedding website · all-in-one registry

Every plan, in full

On the record

API documentation
An independent scan of Joy's common API and OpenAPI discovery URLs found no published OpenAPI or Swagger specification.honestclaw.ai · read 14 Oct 2026
Browser requirements
Joy supports current Chrome, Firefox, Safari and Edge browsers with JavaScript and cookies enabled.withjoy.com · read 14 Oct 2026
Card contribution fees
For card contributions, the page states a 3.5% processing fee paid by the guest and a $1.70 fee for transferring the Stripe balance.withjoy.com · read 29 Sep 2026
Cash fund integrations
Joy supports Venmo, PayPal, and Cash App for cash fund contributions; credit and debit card contributions are processed through Stripe.withjoy.com · read 29 Sep 2026
Company identity
The legal entity named in Joy's EULA is Joy Life, Inc., with a San Francisco address.withjoy.com · read 14 Oct 2026
Company size
LinkedIn lists Joy as a privately held company with 11–50 employees.linkedin.com · read 14 Oct 2026
Custom domains
A custom domain typically costs about $19.99 per year and Joy supports forwarding but not domain masking.withjoy.com · read 14 Oct 2026
Documentation
Joy's help center lists 99 website articles covering design, editing, travel, photos, RSVPs, messaging, domains, apps and privacy.withjoy.com · read 14 Oct 2026
Founded and headquarters
LinkedIn lists Joy as founded in 2016 and headquartered in San Francisco.linkedin.com · read 14 Oct 2026
Funding
Joy announced a $60 million Series B in November 2022, bringing announced total funding to $106.5 million.prnewswire.com · read 14 Oct 2026
Guest list
The connected guest list supports household grouping, tags, spreadsheet import and export, address collection and multiple editors.withjoy.com · read 14 Oct 2026
Guest photos
Guests can upload wedding photos to a shared album and leave messages in a virtual guest book through the mobile app.withjoy.com · read 29 Sep 2026
Intended audience
Joy was founded to make wedding planning more intuitive and personal, and its tools are designed for couples and their guests.withjoy.com · read 29 Sep 2026
Licence
Joy's EULA describes the app and sites as proprietary service content and provides no open-source licence.withjoy.com · read 14 Oct 2026
Limit: accommodation bookings
Trustpilot and BBB complaints allege missing hotel reservations, unexpected fees, booking changes and refund disputes.bbb.org · read 14 Oct 2026
Limit: app and RSVP glitches
Google Play reviewers report blank screens, confusing navigation and RSVP records appearing simultaneously as attending and unanswered.play.google.com · read 14 Oct 2026
Limit: registry reliability
Reviewers report out-of-stock registry items, replacement credits restricted to Joy merchandise, synchronization problems and difficult registry support.apps.apple.com · read 14 Oct 2026
Limit: support responsiveness
Trustpilot reviewers complain about slow or unhelpful support and the lack of phone or live-chat assistance for some issues.trustpilot.com · read 14 Oct 2026

The review

Overview

Joy (WithJoy) is a wedding-planning service that pairs a customizable wedding website with a registry and tools for coordinating guests. It best suits couples who want planning and guest information in one place; the main caveat is that card contributions and text messaging can add costs.

For couples comparing website-focused tools, see Wedding Website Builders. Those weighing invitation options can browse AI Invitation Generators.

Key features

Planning, website and RSVP

The free dashboard combines a guest list, online RSVP and website tools, and supports multiple events and editor accounts. Unlimited guests make the free plan practical for large weddings, while the shared setup can help couples coordinate updates with others. Couples can password-protect event pages and control whether they appear in Joy search or search-engine results. Turning off indexing does not hide a page immediately: search engines may take a few days to a few weeks to refresh their results.

Registry and contributions

Joy brings products from Joy Shop, gifts from other stores and cash funds into one registry. Guests can contribute through Venmo, PayPal or Cash App, while card payments are processed through Stripe. Card contributions carry a 3.5% processing fee paid by the guest, and transferring the Stripe balance costs $1.70. Couples planning to rely on card gifts should factor those charges into their choice; the other supported contribution methods give them alternatives.

Guest information and memories

Guests can use the mobile app to see travel details, map integrations, accommodations and ride-sharing integrations. Google Maps previews for schedule events provide a direct way to find directions. The app also lets guests upload wedding photos to a shared album and leave messages in a virtual guest book, extending its purpose beyond RSVPs and logistics.

Messaging and support

Email messaging is free, but text delivery and scheduled messages require the paid Messaging Plus upgrade. Couples who need texts or scheduled outreach should budget for that upgrade; its price is not given. Joy says its support team is available every day, including weekends, through [email protected].

Pricing

Joy is freemium, with no free trial. The Joy plan costs nothing and includes unlimited guests, the planning dashboard, wedding website, all-in-one registry, mobile app, online RSVP, hundreds of digital invites, multiple editor accounts and personal customer support. That breadth makes it a strong starting point for couples who want a full planning hub without a subscription.

Custom domains, text messaging, and premium digital and printed stationery designs are optional upgrades. Their prices are not given; text delivery and scheduled messages specifically require Messaging Plus. The free plan already includes custom-domain availability as a feature, but the domain itself is an optional paid extra. Couples should check the upgrade cost before depending on a custom address or text outreach.

Platforms

Joy is available on Android, iOS and the web. That mix supports web-based planning and mobile access for couples and guests.

Who it's for

Joy is a good fit for couples who want to manage their guest list, website, RSVPs, registry and guest-facing travel information together, especially when several editors need access or the guest list is large. It is less suitable for couples who require text messaging without an upgrade or want to avoid card-contribution fees.

Pros and cons

Pros

  • Broad free plan: Unlimited guests, registry, RSVP, website, invitations and multiple editor accounts cover core wedding coordination without a subscription.
  • Guest-focused tools: Travel details, event map previews, shared photos and a virtual guest book extend the app beyond basic planning.
  • Privacy controls: Password protection and search visibility controls give couples ways to limit discovery of event pages.

Cons

  • Card gifts cost extra: Guests pay a 3.5% processing fee, and transferring the Stripe balance costs $1.70.
  • Texting is an upgrade: Email is free, but text delivery and scheduled messages require paid Messaging Plus.
  • Search changes take time: Search engines can take a few days to a few weeks to update after indexing is turned off.

Alternatives

The Knot Wedding Websites is a sensible choice for couples who want a free, website-centered option with customizable templates, RSVP collection, registry links and guest messaging; its custom domain is a separate plan. Zola Wedding Planner may suit couples seeking free planning tools for personal, non-commercial use with a registered account, though it is available on iOS and the web rather than Android.

Say Yes is another free-plan option for web and iOS. RSVP Hub offers a free plan across web, iOS and Android. Appy Couple is a paid alternative with web, iOS and Android apps. GettingMarried has a free web plan capped at 75 guests and a one-off GM Essentials plan at £45, paid once. Kleap offers a free web plan with 5 AI credits per day, up to 30 per month. Aisle offers a free setup with a no-card-required trial, website preview, guest organization and planning checklist.

Verdict

Choose Joy if you want a free, guest-friendly wedding hub that connects planning, RSVPs, a website and a mixed registry, with room for unlimited guests and multiple editors. Look elsewhere if paid texting is essential or if card-contribution and transfer fees are a dealbreaker.

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