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Jonas Chorum
The Contact page lists its address as 6400 E McDowell Rd Suite 125, Scottsdale, AZ 85257.
What it is
Jonas Chorum is a cloud hotel property management system for independent hotels, management companies, chain hotels, and extended-stay properties. Its operations tools cover front desk work, housekeeping, maintenance, staff messaging, night audits, rate management, and security. Rate tools support occupancy-based automated tiers and manual adjustments for events or demand changes. Customizable reports provide real-time views of finances, operations, and performance, including RevPAR, ADR, ARR, and occupancy. Chorum CRS provides a booking engine and channel management, and the company says it connects to major OTAs and the GDS. Chorum POS syncs guest and payment data across ordering kiosks, front-of-house staff, kitchen screens, and guest folios. Staff mobile tools cover housekeeping, maintenance, revenue management, room readiness, rates, and requests; a guest app can support room unlocking, booking, offers, and engagement. Offline Sync is designed to maintain operations during connectivity problems and synchronize data when internet access is unavailable. Jonas ARC connects Jonas Hospitality products and third-party systems. The company says client support is available 24 hours a day, 7 days a week. Pricing is on request.
For and against
For
- Covers front desk, housekeeping, maintenance, and rates.
- Reports include real-time operating and financial metrics.
- POS syncs guest and payment data across service areas.
- Offline Sync is designed for connectivity interruptions.
Against
- Pricing is available on request.
- Remote-access support is available only on Windows.
The verdict
Jonas Chorum brings hotel operations together with reservations, distribution, reporting, and point-of-sale capabilities. Its mobile tools and Offline Sync address staff workflows beyond the front desk.
Who it suits
Jonas Chorum is intended for independent hotels, management companies, chain hotels, and extended-stay properties. It may suit operators seeking connected tools for hotel operations, reservations, distribution, and point of sale.
On the record
- Company history
- Jonas Chorum says it has developed hotel management technology since 1990, was acquired by Jonas Software in 2016, and adopted the Jonas Chorum name in 2019.jonaschorum.com · read 4 Oct 2026
- Guest app
- The guest mobile app can support room unlocking, booking, offers, and guest engagement.jonaschorum.com · read 4 Oct 2026
- Hotel operations
- The PMS includes front desk, housekeeping, maintenance, rate management, staff messaging, night audits, and security functionality.jonaschorum.com · read 4 Oct 2026
- Integrations
- Jonas Chorum says its Jonas ARC platform connects Jonas Hospitality products and third-party systems, and its About page lists 350 integrations.jonaschorum.com · read 4 Oct 2026
- Mobile tools
- The staff mobile app supports housekeeping, maintenance, revenue management, room readiness, rates, and requests from mobile devices.jonaschorum.com · read 4 Oct 2026
- Offline operation
- Offline Sync is designed to keep hotel operations online during connectivity problems and synchronize data when internet access is unavailable.jonaschorum.com · read 4 Oct 2026
- Point of sale
- Chorum POS syncs guest and payment data across ordering kiosks, front-of-house staff, kitchen screens, and guest folios.jonaschorum.com · read 4 Oct 2026
- Product
- Jonas Chorum describes its product as a true cloud hotel property management system for independent hotels, management companies, chain hotels, and extended-stay properties.jonaschorum.com · read 4 Oct 2026
- Reporting
- Customizable reports provide real-time visibility into finances, operations, and performance, including metrics such as RevPAR, ADR, ARR, and occupancy.jonaschorum.com · read 4 Oct 2026
- Reservations and distribution
- Chorum CRS includes a booking engine and channel management, and the company says it connects to major OTAs and the GDS.jonaschorum.com · read 4 Oct 2026
- Revenue management
- Its rate tools support occupancy-based automated tiers and manual rate adjustments for events or demand changes.jonaschorum.com · read 4 Oct 2026
- Security
- Its privacy policy says personal data is maintained in an SSAE 16 SOC 1 Type 2 compliant data center with physical and logical security controls.jonaschorum.com · read 4 Oct 2026
- Support
- Jonas Chorum states that client support is available 24 hours a day, 7 days a week.jonaschorum.com · read 4 Oct 2026
- Support limitation
- The company’s remote-access support service is available only on Windows operating systems.jonaschorum.com · read 4 Oct 2026
The review
Overview
Jonas Chorum is a cloud property management system for hotels that want reservations, property operations, and guest charges connected. It is best suited to independent properties, hotel groups, management companies, and extended-stay operators with broad operating needs. Its scope is substantial, but custom pricing means buyers must contact the company to assess cost.
Key features
Property operations and rates
The PMS combines front desk work with housekeeping, maintenance, staff messaging, night audits, and security functions. For teams coordinating several parts of a property's daily workload, that breadth can reduce reliance on separate systems. Rate management adds occupancy-based automated tiers and manual adjustments for events or demand changes, balancing routine rate decisions with the ability to respond to local circumstances.
Reservations, point of sale, and reporting
Chorum CRS brings together a booking engine and channel management, with connections to major OTAs and the GDS. That makes it a natural fit for properties handling both direct bookings and distribution through travel channels. Chorum POS synchronizes guest and payment data among ordering kiosks, front-of-house staff, kitchen screens, and guest folios, linking food service activity with guest accounts.
Customizable reports provide real-time views of finances, operations, and performance, including RevPAR, ADR, ARR, and occupancy. These measures can help operators track results across core hotel activity; the value will depend on whether the configurable reports fit the property's reporting needs.
Mobile work, offline sync, and integrations
The staff app supports housekeeping, maintenance, revenue management, room readiness, rates, and requests from mobile devices. That is useful for staff who need to handle work away from the front desk. A separate guest app can support room unlocking, bookings, offers, and engagement. Offline Sync is designed to keep hotel operations online during connectivity problems and synchronize data when internet access is unavailable, a practical safeguard for properties where an internet interruption could disrupt ongoing work.
Jonas ARC connects Jonas Hospitality products with third-party systems, and the company says its platform includes 350 integrations. That breadth may help operators connect a wider hotel technology stack. Jonas Chorum also states that client support is available around the clock. Its remote-access support service, however, is limited to Windows, which may constrain teams that need that service from other operating systems.
Pricing
Jonas Chorum is paid software with custom pricing. There are no published plan prices or plan-specific limits to compare, so it is best suited to buyers willing to discuss their property's requirements with the company before judging the budget fit.
Platforms
Jonas Chorum is cloud deployed and supports web, Android, and iOS. Its mobile apps extend staff and guest workflows beyond a desktop browser, while the Windows-only restriction applies to remote-access support.
Who it's for
Independent hotels, management companies, chain hotels, and extended-stay properties are the stated audiences. It is a stronger fit for operators seeking a connected system across front desk, housekeeping, reservations, rates, reporting, and point of sale. Smaller properties or buyers prioritizing a published price may prefer to compare simpler or more transparent options first.
Pros and cons
Pros
- Broad coverage of front desk, housekeeping, maintenance, rates, messaging, audits, and security can bring several hotel workflows together.
- Booking, channel management, POS, and guest folio synchronization connect reservations and guest charges with property operations.
- Staff and guest apps, plus Offline Sync, support work on mobile devices and during connectivity problems.
- Real-time reporting includes hotel performance measures such as RevPAR, ADR, ARR, and occupancy.
Cons
- Custom pricing makes it difficult to assess cost before contacting the company.
- Remote-access support is available only on Windows.
Alternatives
Hotel Management software is a useful place to compare options across the category. Consider KWHotel if a free version matters; its free plan is available across Android, iOS, web, and Windows, though feature availability varies by version. RMS Cloud is another paid property-management option, with accounting, financials, batch invoicing, statements, reporting, and analytics among its Accelerate plan features.
Amenitiz Website Builder may suit buyers looking for a package combining a booking engine, channel manager, property management, payments, and price advising. Little Hotelier offers tiered plans, including Basics for properties with 10 rooms or fewer and up to five channels, and Pro for properties with over 10 rooms and access to 400+ channels.
BookingCenter is worth comparing for buyers who want a published monthly starting point: MyPMS Self-Setup costs $50 a month and includes unlimited rooms, 24×7 support, and software upgrades, with no setup fee. HotelFriend offers a CORE plan covering a PMS, channel manager, housekeeping, and payments. Sirvoy Website Builder has a free plan for one room and up to five extras, alongside paid plans. RoomKeyPMS Booking Engine may be relevant to buyers seeking a booking engine included in onboarding for new RoomKeyPMS clients.
Verdict
Jonas Chorum is a strong candidate for hotel operators who want a cloud platform spanning daily property work, reservations and distribution, point of sale, reporting, and mobile workflows. Its connected scope and Offline Sync are the clearest reasons to choose it. Look elsewhere if you need upfront pricing or rely on a non-Windows system for remote-access support.