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BookingCenter
What it is
BookingCenter provides property management and reservation software for independent hotels, motels, inns, B&Bs, resorts, and vacation rentals. Its cloud MyPMS includes front desk booking management, an availability chart, folio controls, customized messaging, and back-office reports. The booking engine supports templates, HTML APIs, and WordPress solutions, while the channel manager synchronizes rates and availability and imports bookings across OTA and GDS connections. Listed connections include Booking.com, Expedia, TripAdvisor, Airbnb, VRBO, Google Hotels, Sabre, Amadeus, and Travelport. MyGuest offers a mobile-friendly concierge and staff tracking for requests and incidents; the AI concierge communicates through SMS, iMessage, and WhatsApp in 14 languages. MyCard supports EMV and contactless payments. MyPMS Self-Setup costs $50 a month, with no setup fee; MyPMS Concierge Setup costs $1,200, paid once, then 50 USD per month. A full-featured MyPMS trial lasts 30 days. The desktop PMS offers a separate 45-day trial, but desktop Mac OS X support ended after version 10.13.
For and against
For
- MyPMS includes front desk tools and back-office reports.
- Channel manager syncs rates and availability in two directions.
- AI concierge supports communication in 14 languages.
- MyPMS includes a full-featured 30-day free trial.
- 24/7 support, training, videos, and manuals are advertised.
Against
- No free plan is listed.
- Pricing is available on request beyond listed plan prices.
- Desktop Mac OS X support ended after version 10.13.
- Developer APIs require a signed mutual NDA.
The verdict
BookingCenter brings reservations, guest service, channel connections, and payments together for lodging businesses. MyPMS has a free trial, while listed paid options have separate setup costs and ongoing fees.
Who it suits
BookingCenter is aimed at independent lodging operators that need reservation, front desk, channel, guest service, and payment tools. Its options also suit properties seeking a desktop PMS or online booking engine.
Plans and prices
MyPMS Self-Setup
Unlimited rooms · 24×7 support · software upgrades
Read 4 Oct 2026 · bookingcenter.com
MyPMS Concierge Setup
Unlimited rooms · account representative setup · data transfer · unlimited training
Read 4 Oct 2026 · bookingcenter.com
On the record
- AI concierge
- The site says its AI concierge supports guest communication in 14 languages through SMS, iMessage, and WhatsApp.bookingcenter.com · read 4 Oct 2026
- Booking engine
- The booking engine supports templates, HTML APIs, and WordPress solutions for online bookings.bookingcenter.com · read 4 Oct 2026
- Channel manager
- The channel manager provides two-way rate and availability synchronization and automatic booking import across OTA and GDS connections.bookingcenter.com · read 4 Oct 2026
- Company history
- The company says BookingCenter has served the hospitality PMS industry since 1991 and lists its headquarters as Nevada near Lake Tahoe.bookingcenter.com · read 4 Oct 2026
- Desktop platform
- The desktop PMS supports Windows and Macintosh OS X, but the company says it ceased supporting Mac OS X as a desktop platform after version 10.13.bookingcenter.com · read 4 Oct 2026
- Developer access
- Developer APIs and a sandbox are available after the developer signs and returns a mutual NDA.bookingcenter.com · read 4 Oct 2026
- Guest service
- MyGuest provides a mobile-friendly guest concierge and request and incident tracking for staff.bookingcenter.com · read 4 Oct 2026
- Integrations
- Listed connections include Booking.com, Expedia, TripAdvisor, Airbnb, VRBO, Google Hotels, Sabre, Amadeus, and Travelport.bookingcenter.com · read 4 Oct 2026
- Payments
- MyCard is described as a PCI-compliant payment gateway supporting EMV and contactless payments.bookingcenter.com · read 4 Oct 2026
- Product
- BookingCenter provides property management and reservation software for independent hotels, motels, inns, B&Bs, resorts, and vacation rentals.bookingcenter.com · read 4 Oct 2026
- Reservations
- MyPMS includes front desk booking management, an interactive availability chart, folio controls, customized messaging, and back-office reports.bookingcenter.com · read 4 Oct 2026
- Security
- The desktop product page states that it includes built-in encryption and user-defined access levels; the privacy policy covers BookingCenter products and services.bookingcenter.com · read 4 Oct 2026
- Support
- The company advertises 24/7 support, training, videos, and online manuals.bookingcenter.com · read 4 Oct 2026
- Trial
- MyPMS offers a full-featured 30-day free trial, while the desktop PMS page advertises a separate 45-day free trial.bookingcenter.com · read 4 Oct 2026
