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JennyBot

JennyBot · Helsinki, Finland · founded 2016

Plans and prices

Enterprise

Priced on request

everything in Premium · CRM, helpdesk and external service integrations · custom DPA and SLA available · named customer success manager

Essentials

Priced on request

one button-based bot · unlimited conversations · custom branding · basic analytics

Premium

Priced on request

everything in Essentials · one conversational chatbot · conversational analytics · Q&A pair suggestions

Every plan, in full

On the record

AI and languages
The product uses a custom NLP engine and the maker says it supports more than 30 languages.getjenny.com · read 12 Oct 2026
AI bot generation
Yesgetjenny.com · read 22 Sep 2026
Analytics
Analytics include automation rates, agent transfers, feedback scores and frequent customer questions.getjenny.com · read 12 Oct 2026
Automation
The maker says JennyBot can automate up to 87% of frequent customer issues.getjenny.com · read 12 Oct 2026
Company history
GetJenny was co-founded in 2016 and joined the LeadDesk Group starting August 1, 2021.getjenny.com · read 12 Oct 2026
Compliance
GetJenny describes itself as a GDPR-compliant data processor and lists ISO/IEC 27001, 27017, 27018 and 9001 certifications for supporting data practices.getjenny.com · read 12 Oct 2026
Deployment channels
multichannelgetjenny.com · read 22 Sep 2026
Human handoff
JennyBot can automatically transfer conversations to a human agent when needed.getjenny.com · read 12 Oct 2026
Integration limit
The maker says Zendesk chat integration requires a Zendesk Enterprise account.getjenny.com · read 12 Oct 2026
Integrations
Listed integration partners include Zendesk, giosg, SnapEngage, SAP Contact Center, Lime CRM, Ninchat, Smilee, Messenger and Genesys.getjenny.com · read 12 Oct 2026
Platform
JennyStudio is described as browser software for building and managing chatbots, and the chatbot can be installed on a website.getjenny.com · read 12 Oct 2026
Pricing and setup
Plans are purchased through a GetJenny Business Development Manager; setup costs are included except for Enterprise, where they depend on customization.getjenny.com · read 12 Oct 2026
Purpose
JennyBot builds chatbots to automate customer service, lead generation, HR and internal communications.getjenny.com · read 12 Oct 2026
Security
The maker says its servers are in the European Union, volumes use AES-256 encryption, and transmissions use SSLv3 with TLS 1.2 and above.getjenny.com · read 12 Oct 2026
Support
All plans include bot-whisperer training and unlimited seats; the maker also says it provides ongoing user and technical support.getjenny.com · read 12 Oct 2026

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