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On the recordRead 12 Oct 202616 facts
JennyBot
JennyBot · Helsinki, Finland · founded 2016
Plans and prices
Enterprise
Priced on request
everything in Premium · CRM, helpdesk and external service integrations · custom DPA and SLA available · named customer success manager
Read 12 Oct 2026 · getjenny.com
Essentials
Priced on request
one button-based bot · unlimited conversations · custom branding · basic analytics
Read 12 Oct 2026 · getjenny.com
Premium
Priced on request
everything in Essentials · one conversational chatbot · conversational analytics · Q&A pair suggestions
Read 12 Oct 2026 · getjenny.com
On the record
- AI and languages
- The product uses a custom NLP engine and the maker says it supports more than 30 languages.getjenny.com · read 12 Oct 2026
- AI bot generation
- Yesgetjenny.com · read 22 Sep 2026
- Analytics
- Analytics include automation rates, agent transfers, feedback scores and frequent customer questions.getjenny.com · read 12 Oct 2026
- Automation
- The maker says JennyBot can automate up to 87% of frequent customer issues.getjenny.com · read 12 Oct 2026
- Company history
- GetJenny was co-founded in 2016 and joined the LeadDesk Group starting August 1, 2021.getjenny.com · read 12 Oct 2026
- Compliance
- GetJenny describes itself as a GDPR-compliant data processor and lists ISO/IEC 27001, 27017, 27018 and 9001 certifications for supporting data practices.getjenny.com · read 12 Oct 2026
- Deployment channels
- multichannelgetjenny.com · read 22 Sep 2026
- Human handoff
- JennyBot can automatically transfer conversations to a human agent when needed.getjenny.com · read 12 Oct 2026
- Integration limit
- The maker says Zendesk chat integration requires a Zendesk Enterprise account.getjenny.com · read 12 Oct 2026
- Integrations
- Listed integration partners include Zendesk, giosg, SnapEngage, SAP Contact Center, Lime CRM, Ninchat, Smilee, Messenger and Genesys.getjenny.com · read 12 Oct 2026
- Platform
- JennyStudio is described as browser software for building and managing chatbots, and the chatbot can be installed on a website.getjenny.com · read 12 Oct 2026
- Pricing and setup
- Plans are purchased through a GetJenny Business Development Manager; setup costs are included except for Enterprise, where they depend on customization.getjenny.com · read 12 Oct 2026
- Purpose
- JennyBot builds chatbots to automate customer service, lead generation, HR and internal communications.getjenny.com · read 12 Oct 2026
- Security
- The maker says its servers are in the European Union, volumes use AES-256 encryption, and transmissions use SSLv3 with TLS 1.2 and above.getjenny.com · read 12 Oct 2026
- Support
- All plans include bot-whisperer training and unlimited seats; the maker also says it provides ongoing user and technical support.getjenny.com · read 12 Oct 2026