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Insight Salon Software
Edmonton, Alberta, Canada
What it is
Insight Salon Software helps salons, spas and related businesses schedule appointments, manage clients and staff, automate marketing and track inventory. Online booking supports real-time appointments through a mobile-responsive site, with automatic email or SMS confirmations. Client records can hold formulas, preferences, notes, service and appointment history, and loyalty points. Marketing tools include automated text and email campaigns, reminders and promotions for inactive clients. More than 80 reports and graphs cover areas such as sales, appointments, clients, employees, inventory, services, payroll and management. The software is offered as a cloud subscription or an installed option. Cloud subscriptions include remote access, online backups and unlimited customer support, but require a reliable internet connection. Premium Cloud adds two-way text messaging, phone and tablet apps, and online booking. The installed option stores data locally on a Windows PC, works without internet, and includes free upgrades for one year. Cloud plans start at $25 a month; Premium Cloud plans start at $55 a month. A free trial is available.
For and against
For
- Online booking includes automatic email or SMS confirmations
- Client records can include service history and loyalty points
- More than 80 reports and graphs
- Installed version works without an internet connection
- Free trial available
Against
- Cloud requires a reliable internet connection
- No free plan
- QuickBooks integration requires installed QuickBooks, not its cloud version
The verdict
Insight offers both cloud and locally installed options, alongside booking, client management, marketing and reporting tools. Consider the internet requirement and edition-specific SMS allowances when choosing a cloud plan.
Who it suits
It suits salons, spas, barber shops and other businesses that need appointment, client and inventory management. The range of editions covers single-employee businesses as well as larger, multi-location operations.
Plans and prices
Solo Edition (Insight Cloud)
Single employee
Read 30 Sep 2026 · salon-software.com
Partner Edition (Insight Cloud)
2–3 employees
Read 30 Sep 2026 · salon-software.com
Solo Edition (Premium Cloud)
Single employee · up to 500 SMS/mo · 1 login · online bookings
Read 30 Sep 2026 · salon-software.com
Growth Edition (Insight Cloud)
4–6 employees
Read 30 Sep 2026 · salon-software.com
Partner Edition (Premium Cloud)
2–3 employees · up to 1,000 SMS/mo · 2 logins · online bookings
Read 30 Sep 2026 · salon-software.com
Small Business Edition (Insight Cloud)
7–12 employees
Read 30 Sep 2026 · salon-software.com
Growth Edition (Premium Cloud)
4–6 employees · up to 2,000 SMS/mo · 3 logins · online bookings
Read 30 Sep 2026 · salon-software.com
Enterprise Edition (Insight Cloud)
Unlimited employees
Read 30 Sep 2026 · salon-software.com
Small Business Edition (Premium Cloud)
7–12 employees · up to 4,000 SMS/mo · 4 logins · online bookings
Read 30 Sep 2026 · salon-software.com
On the record
- Booking
- Online booking supports real-time appointments on a mobile-responsive site and automatic email or SMS booking confirmations.salon-software.com · read 30 Sep 2026
- Client management
- Client records can include formulas, preferences, notes, service and appointment history, and loyalty points.salon-software.com · read 30 Sep 2026
- Cloud service
- Cloud subscriptions include unlimited customer support, remote access, and online data backups; Premium Cloud also includes two-way text messaging, phone and tablet apps, and online appointment booking.salon-software.com · read 30 Sep 2026
- Installed option
- Insight Installed stores data locally on a Windows PC, does not require an internet connection, and includes free upgrades for one year.salon-software.com · read 30 Sep 2026
- Integrations
- The vendor’s knowledge base documents integrations with QuickBooks, iContact, and Digitech (Elavon); its QuickBooks integration works only with installed QuickBooks, not its cloud version.salon-software.com · read 30 Sep 2026
- Intended customers
- The vendor describes serving single-employee salons and chair renters through large, multi-location franchises, as well as spas, barber shops, and other businesses.salon-software.com · read 30 Sep 2026
- Limits
- Cloud requires a reliable internet connection, and Premium Cloud tiers specify monthly SMS allowances from 500 to 8,000 messages.salon-software.com · read 30 Sep 2026
- Marketing
- Marketing features include automated text and email campaigns, appointment reminders, and promotions for inactive clients.salon-software.com · read 30 Sep 2026
- Payments and security
- The vendor says its credit-card processing is PCI compliant and PA-DSS certified and supports EMV transactions.salon-software.com · read 30 Sep 2026
- Product
- Insight is salon and spa management software for scheduling appointments, managing clients and staff, automating marketing, and tracking inventory.salon-software.com · read 30 Sep 2026
- Reporting
- Insight offers more than 80 reports and graphs covering sales, appointments, clients, employees, inventory, services, payroll, and management.salon-software.com · read 30 Sep 2026
- Support
- The vendor says Cloud includes unlimited email and toll-free phone support, while Installed includes one year of that support.salon-software.com · read 30 Sep 2026
