Infotools Harmoni

Infotools Harmoni helps organizations prepare, analyze, visualize, and report on complex data, especially market research survey findings. Users can combine survey data from sources such as SPSS, Dimensions, and Qualtrics, or use text, CSV, Excel, SQL, AWS, Azure, GCP, and NoSQL data files or connections. A direct API connection can refresh Qualtrics data. Discover runs automated analyses to surface patterns, differences, and statistically significant points. Teams can share interactive dashboards and stories; Viewer licenses can export saved work to PowerPoint and Excel. Creator, Explorer, and Viewer licenses serve data processing, analysis and reporting, and stakeholder access. ChatHarmoni uses a secure AI Gateway for Gemini, ChatGPT, and Claude; AI is an opt-in H3 component. Harmoni is hosted on AWS. Infotools describes encryption at rest and in transit, SSO, vulnerability assessments, and penetration testing, and says it is pursuing ISO 27001 accreditation. Pricing includes 24/7 support and Harmoni Academy. Harmoni has no free plan and does not design surveys or collect data. Explorer is $2,100 a year for one to five users; Creator is $5,200 a year; Viewer is $500 a year for 20 users.

Harmoni focuses on the analysis and reporting side of market research, with data connections, automated analysis, and stakeholder sharing. Its annual license costs and the distinction between Creator, Explorer, and Viewer roles are important to consider.

Harmoni suits market research teams preparing and analyzing survey findings, then sharing results with stakeholders. It is not for organizations looking for survey design or data collection.

Infotools Harmoni is a market research platform for turning survey data into analysis and reports. It is best suited to research teams with complex datasets and separate roles for project creators, analysts, and report viewers. Its broad data connections and automated analysis are valuable, but the annual per user cost makes it a considered purchase.

Overview

Harmoni brings research data together for preparation, analysis, visualization, and reporting. Creator, Explorer, and Viewer licenses divide work across building projects, investigating findings, and sharing results. That structure can suit organizations where many stakeholders need access but only a smaller group prepares or analyzes the data.

The product starts after fieldwork: Infotools does not design surveys or collect responses. Teams that need to create and run surveys will need a separate tool, so Harmoni is a stronger fit as the analysis and reporting layer in a broader research process.

Key features

Teams can combine and organize survey data from SPSS, Dimensions, and Qualtrics, as well as work with text, CSV, Excel, SQL, AWS, Azure, GCP, and NoSQL files or direct connections. A direct Qualtrics API connection can refresh linked survey data. This range is useful for organizations with established sources and recurring research projects, though the product’s focus remains on making sense of collected data.

Discover automates analysis to identify patterns, differences, and statistically significant data points. This gives research teams a way to investigate findings without treating every dataset as a manual reporting exercise. Harmoni also supports advanced segmentation and reporting, making it a better match for detailed market research than teams that only need lightweight survey summaries.

Interactive dashboards and stories give teams a way to share results with stakeholders. Viewer licenses include exporting saved stories and dashboards to PowerPoint and Excel, which makes findings easier to bring into familiar presentation and spreadsheet workflows. ChatHarmoni connects to Gemini, ChatGPT, and Claude through a secure AI Gateway; AI is an opt-in component of H3, so it is an optional part of the offering.

Harmoni is hosted on AWS. Infotools describes encryption at rest and in transit, SSO, vulnerability assessments, and penetration testing, and says it is pursuing ISO 27001 accreditation. Projects stay in Harmoni until removed, with data deletion following a formal procedure when a contract ends. Those practices give organizations concrete security and retention details to consider during procurement.

Pricing

Harmoni has no free plan. Explorer is $2,100 a year for each user in the 1–5 user tier, with volume pricing of $1,900 per user per year for 6–10 users and $$1,700 USD per user per year for 11 or more. Explorer is a named-user license and includes 10 Viewer licenses per seat. It suits teams that need analysis access without the full data-building permissions of Creator.

Creator is $5,200 per user per year, billed annually, and includes adding and updating data, combining and harmonizing sources, creating and editing projects, building dashboards and reports, making custom variables, weights, measures, and bases, and collaborating with other users. It is the plan for people responsible for preparing data and building research outputs. Additional setup and training fees may apply.

Viewer is $500 a year for 20 users, billed annually; additional licenses are sold in bundles of 10. It provides stakeholder access and saved-story and dashboard exports, but not the data preparation and project creation capabilities of Creator. Up to 200 Viewer licenses are included when using Infotools professional services; the service-linked Viewer option has custom pricing. Support and Harmoni Academy are included with pricing.

Platforms

Harmoni is listed for Android, iOS, and web. Its system requirements describe Windows and Macintosh workstations, tablets for reporting, and mobile devices for Alerts and Notifications only. That makes mobile access most relevant to notifications and reporting, while workstation use is central to the broader product workflow.

Who it's for

Harmoni is aimed at organizations that prepare, investigate, and report market research survey findings, especially those consolidating data from multiple established sources. Its distinct license roles can help separate the people who build and analyze projects from a wider audience that consumes results. It is a weaker fit for teams seeking survey design and collection in the same product, or for buyers whose research needs do not warrant advanced analysis and reporting.

Pros and cons

• Pros: Connections across research files, cloud services, and databases help consolidate varied data sources.
• Pros: Discover automates analysis, while advanced segmentation and reporting support detailed research work.
• Pros: Viewer licenses and PowerPoint and Excel exports give stakeholders a defined way to access and reuse results.
• Cons: There is no free plan, and Explorer and Creator have substantial annual per-user prices.
• Cons: Harmoni does not design surveys or collect responses, leaving fieldwork to another product.
• Cons: Mobile devices support Alerts and Notifications only; the broader workflow is described for Windows and Macintosh workstations.

Alternatives

Market Research Software is a useful place to compare other products in the category. Alchemer is worth considering when a free plan or free trial matters and the work needs survey collection, with paid tiers specifying annual response limits. SurveyToGo may fit teams that want a free entry point for interview collection, with a listed 100-interview plan and unlimited users and devices. SurveyMonkey offers a free Basic plan with 10 questions per survey and limited responses, which may suit simpler survey needs.

Appinio is another paid option with a free plan and study offerings that may suit teams planning multi-country or recurring studies. Nfield is an alternative to consider for survey work. Askia is another paid software suite to compare. Fuel Cycle offers a free trial for its Qual product, which may help teams evaluating that option. Nebu is another paid platform available on Android, iOS, and web.

Verdict

Harmoni is a strong candidate for organizations that need to consolidate complex survey data, investigate it with automated analysis, and share polished findings across analyst and stakeholder roles. Its main reason to choose is the integrated path from varied data sources to advanced reporting. Look elsewhere if survey collection must be part of the same product, if mobile devices need to handle the full workflow, or if annual per-user pricing is out of reach.