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Influitive
Influitive · Toronto, Ontario, Canada · founded 2010
What it is
Influitive is a SaaS platform and professional-services offering for companies that want to develop customer advocacy. It supports programs for referrals, references, reviews, case studies, customer feedback, onboarding, social sharing, and product adoption. The Customer Advocacy plan includes activation, personalization and targeting, loyalty and rewards, campaign templates, and analytics. The Digital Community plan adds discussions, moderation, a knowledge base, ideation, and Q&A. Teams can host events and create private spaces, and the platform includes referral links and fraud controls. Rewards may include company swag, dinners, training sessions, charity donations, or gift cards. Influitive describes its engagement approach as using game-design-informed gamification, data, segmentation, and personalization. Integrations include Salesforce, marketing automation tools, and an open API; SSO is also available. The service has web and API access, plus mobile apps for both major mobile platforms. Founded in 2010 and headquartered in Toronto, Influitive is paid, with pricing available on request and no free plan.
For and against
For
- Supports referrals, reviews, references, and other advocacy programs
- Digital Community adds discussions and Q&A
- Includes event hosting, private spaces, and moderation
- Offers Salesforce, marketing automation, and API integrations
- Rewards include gift cards and charity donations
Against
- No free plan
- Pricing is available on request
The verdict
Influitive combines advocacy programs with optional community features and integrations for engaging customers. Its paid pricing is available on request, so teams will need to ask about costs.
Who it suits
Influitive is suited to customer marketing, sales, customer success, and product teams seeking to organize advocacy programs or run a customer community. Teams that need discussions, a knowledge base, or Q&A can consider the Digital Community plan.
Plans and prices
Customer Advocacy
Activation & Advocacy · Personalization & Targeting · Loyalty & Rewards · Pre-built Templates & Campaigns
Read 8 Oct 2026 · influitive.com
Digital Community
Everything in Customer Advocacy · Discussions · Moderation · Knowledge Base
Read 8 Oct 2026 · influitive.com
On the record
- Advocacy use cases
- The platform supports programs for referrals, references, reviews, case studies, customer feedback, onboarding, social sharing, and product adoption.influitive.com · read 8 Oct 2026
- API and custom integrations
- The company describes an open API and says API connectors such as Zapier can facilitate custom integrations, including with Google Drive and support ticketing systems.influitive.com · read 8 Oct 2026
- Audience
- Influitive describes its offering for companies seeking to engage customers and advocates at scale, including customer marketing, sales, customer success, and product teams.influitive.com · read 8 Oct 2026
- Community features
- The Digital Community plan includes discussions, moderation, a knowledge base, ideation, and Q&A, in addition to Customer Advocacy features.influitive.com · read 8 Oct 2026
- Engagement
- Influitive says its customer advocacy software uses gamification informed by modern game design to engage hard-to-reach customers and mobilize audiences.influitive.com · read 8 Oct 2026
- Event hosting
- Yesinfluitive.com · read 21 Sep 2026
- Marketing automation
- Influitive says marketing automation integrations can send invitations and messages and score leads.influitive.com · read 8 Oct 2026
- Mobile apps
- bothinfluitive.com · read 21 Sep 2026
- Moderation tools
- Yesinfluitive.com · read 21 Sep 2026
- Privacy and hosting
- The security page lists GDPR, CCPA, PEPEDA, EU Privacy Shield, and CASL, and says Influitive uses AWS hosting with its data center in the USA.influitive.com · read 8 Oct 2026
- Private spaces
- Yesinfluitive.com · read 21 Sep 2026
- Purpose
- Influitive’s SaaS product and professional services help companies discover, nurture, and mobilize advocates to accelerate sales and increase customer lifetime value.influitive.com · read 8 Oct 2026
- Salesforce
- The Salesforce integration can use member activity, request references, send referrals to sales teams, and measure results.influitive.com · read 8 Oct 2026
- Security audits
- Influitive says it uses the SOC 2 auditing process and conducts vulnerability scans and detailed annual penetration testing with internal tools and third-party experts.influitive.com · read 8 Oct 2026
- Segmentation
- The company says its platform uses data, deep segmentation, and personalization for each advocate.influitive.com · read 8 Oct 2026
- Single sign-on
- Influitive says users can use existing account details to log in to its hubs or communities through SSO.influitive.com · read 8 Oct 2026
- Support
- Influitive says its security package, including its security policy, audits, reports, and privacy-related materials, is available to customers and companies seeking to work with it.influitive.com · read 8 Oct 2026
