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Infilabs Employee Portal

Princeton, New Jersey, USA

What it is

Infilabs Employee Portal is a personalised intranet and self-service hub for announcements, policies, requests, payslips, approvals, and HR or IT questions. Employees can manage leave and expenses, submit IT requests, generate letters, download documents, and update profiles. A searchable policy library tracks acknowledgements and version history. Its AI assistant answers policy, benefits, and IT-support questions using grounded information and can escalate to a human. The directory combines people search, an org chart, skills profiles, team pages, and contact preferences. Standard capabilities include Entra ID or Okta SSO, native mobile access, responsive web, multilingual content, audience targeting, approvals, recognition, onboarding journeys, WCAG 2.2 AA accessibility, and usage analytics. Integrations cover HRMS and payroll, Microsoft 365 and Teams, service desks, LMS platforms, Entra ID, and expense systems. Deployment options are SaaS, private cloud, and on-premise. Security includes SAML 2.0 and OIDC SSO, role-based access, encryption, immutable audit logs, and data residency options. Pricing is on request.

For and against

For

  • AI assistant can escalate questions to humans
  • Searchable policies track acknowledgements
  • Includes native mobile access
  • Supports audience targeting and approvals
  • Offers WCAG 2.2 AA accessibility

Against

  • Pricing is available only on request
  • Modules are licensed independently
  • Most clients start with two or three modules
  • Implementation commonly takes four to eight weeks

The verdict

Infilabs combines intranet publishing, employee self-service, directory tools, AI assistance, integrations, and deployment choices. Request a sandbox and pricing to assess the modules and integration scope your organization needs.

Who it suits

It suits organizations seeking a central employee hub with self-service, communications, HR and IT integrations, and mobile access. Deployment can be SaaS, private cloud, or on-premise.

Plans and prices

Infilabs Employee Portal

Priced on request

Modules licensed independently · most clients start with two or three

Every plan, in full

On the record

AI assistant
The AI assistant provides grounded answers on policy, benefits, and IT support and can escalate to a human.infilabs.com · read 30 Sep 2026
Deployment
Deployment options are SaaS, private cloud, and on-premise.infilabs.com · read 30 Sep 2026
Directory
The directory includes people search, an org chart, skills profiles, team pages, and contact preferences.infilabs.com · read 30 Sep 2026
Evaluation
Infilabs offers a sandbox loaded with a representative slice of the customer’s data rather than a generic demo tenant.infilabs.com · read 30 Sep 2026
Implementation time
Most single-entity deployments complete in four to eight weeks depending on integration count.infilabs.com · read 30 Sep 2026
Included capabilities
Standard capabilities include Entra ID or Okta SSO, a mobile app, responsive web, multilingual content, audience targeting, approvals, recognition, onboarding journeys, WCAG 2.2 AA accessibility, and usage analytics.infilabs.com · read 30 Sep 2026
Integrations
Listed integrations include HRMS and payroll, Microsoft 365 and Teams, service desks, LMS platforms, Entra ID, and expense systems.infilabs.com · read 30 Sep 2026
Knowledge management
Its searchable policy library includes acknowledgement tracking and version history.infilabs.com · read 30 Sep 2026
Purpose
The product is a personalised intranet and self-service hub for announcements, policies, requests, payslips, approvals, and HR/IT questions.infilabs.com · read 30 Sep 2026
Security
Security features include SAML 2.0 and OIDC SSO, role-based access control, encryption at rest and in transit, immutable audit logging, and data residency options.infilabs.com · read 30 Sep 2026
Self-service
Self-service covers leave, expenses, IT requests, letter generation, document downloads, and profile updates.infilabs.com · read 30 Sep 2026
Support
The support model includes SLA-backed support, quarterly reviews, release upgrades, and a documented enhancement path.infilabs.com · read 30 Sep 2026

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