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On the recordRead 5 Oct 202618 facts
ICTDialer
ICTDialer · Multan, Punjab, Pakistan
Plans and prices
Call Center
$10a month
Per agent · Two concurrent channels per agent · Balance top-up: $30 / $50 / $100 / $200 / $500 · Unlimited campaigns, contacts and reporting
Read 5 Oct 2026 · ictdialer.com
FAX Services
$10a month
Per agent · Two concurrent channels per agent · Balance top-up: $30 / $50 / $100 / $200 / $500 · Unlimited campaigns, contacts and reporting
Read 5 Oct 2026 · ictdialer.com
On the record
- Activation
- The support guide says account activation is handled manually by the team after payment clears, with login details sent by email or support ticket.ictdialer.com · read 5 Oct 2026
- Browser access
- Agents use a supported browser and the built-in WebRTC phone; the support guide says no desktop softphone is required.ictdialer.com · read 5 Oct 2026
- Company
- ICTDialer is described as a product of ICTVision, a joint venture of ICT Innovations, based in Multan, Pakistan.ictdialer.com · read 5 Oct 2026
- CRM
- The platform describes a built-in CRM contact hub with contact timelines, lead and pipeline management, and automated follow-ups.ictdialer.com · read 5 Oct 2026
- Dialing
- Call center features include predictive and power dialing, inbound and outbound service, IVR, call recording, AMD, DNC opt-out and time-zone support.ictdialer.com · read 5 Oct 2026
- Digital channel scope
- voice_plus_digitalictdialer.com · read 22 Sep 2026
- Fax
- Fax features include bulk campaigns, multiple file attachments, cover sheets, campaign monitoring and retry options.ictdialer.com · read 5 Oct 2026
- Inbound calling
- Yesictdialer.com · read 22 Sep 2026
- Integrations
- The site says ICTDialer provides REST APIs and third-party integrations, and describes triggering flows from third-party apps via REST API.ictdialer.com · read 5 Oct 2026
- IVR builder
- Yesictdialer.com · read 22 Sep 2026
- Outbound dialer
- Yesictdialer.com · read 22 Sep 2026
- Product
- ICTDialer combines inbound and outbound call campaigns, contact management and fax marketing in a cloud workspace.ictdialer.com · read 5 Oct 2026
- Security
- The site describes fax transmission as TLS-encrypted and says it offers signed Business Associate Agreements, audit logs and role-based access for HIPAA use cases.ictdialer.com · read 5 Oct 2026
- Support
- The pricing page lists 24/7 support for both packages, while the support page says tickets receive a response within one business day.ictdialer.com · read 5 Oct 2026
- Target users
- The site presents the service for call centers, BPOs, healthcare, banking and finance, insurance, debt collection, real estate, telecom, education, retail, and political or survey teams.ictdialer.com · read 5 Oct 2026
- Trial
- The contact page says every new account gets a free trial with access to all features and no credit card required; it does not state the trial length.ictdialer.com · read 5 Oct 2026
- Usage charges
- Voice and fax usage are billed separately using prepaid balance, and the site says call rates vary by destination.ictdialer.com · read 5 Oct 2026
