On the recordRead 12 Oct 202618 facts
Hop
Hop · Edinburgh, Scotland, UK
Plans and prices
HopLite
£99a month
For properties with fewer than 15 rooms · Other OTA channels cost £9 per channel per month
Read 12 Oct 2026 · hopsoftware.com
Hop Inclusive
£150a month
Price based on a 15-room property · Cost may vary by property size · Hop Extras not included
Read 12 Oct 2026 · hopsoftware.com
On the record
- Property accounting
- Yeshopsoftware.com · read 21 Sep 2026
- App requirement
- The bespoke app requires Hop PMS and is managed through the PMS.hopsoftware.com · read 12 Oct 2026
- Core features
- Hop Inclusive includes a commission-free booking engine, channel manager, reservation and event management, revenue reporting, CRM, housekeeping, maintenance, integrated payments, and online training.hopsoftware.com · read 12 Oct 2026
- Distribution
- The channel manager synchronizes availability and pricing across major travel sites including Expedia, Booking.com, TripAdvisor, Airbnb, Hotels.com, HotelBeds, and Google.hopsoftware.com · read 12 Oct 2026
- HopLite inclusions
- HopLite’s subscription includes Booking.com, Expedia, Google Hotels, TripAdvisor, and Airbnb connections; other OTA channels are offered for an additional £9 per channel per month.hopsoftware.com · read 12 Oct 2026
- Integrations
- The partner directory lists integrations and partners including ICRTouch, SiteMinder, RoomPriceGenie, QuickBooks, Sage, Xero, ResDiary, SevenRooms, and several payment and door-lock providers.hopsoftware.com · read 12 Oct 2026
- Maintenance management
- Yeshopsoftware.com · read 21 Sep 2026
- Mobile app
- The optional branded guest app supports direct bookings, food and drink orders, payments, check-in and check-out, and table bookings; the maker says it works on iOS and Android.hopsoftware.com · read 12 Oct 2026
- Mobile app coverage
- web onlyhopsoftware.com · read 21 Sep 2026
- Payment fees
- Hop says its payment gateway has no monthly fees, minimum transactions, or PCI management fees; transaction charges may apply.hopsoftware.com · read 12 Oct 2026
- Payments security
- HopPay states that payments are PCI compliant, tokenised, and 3D secure.hopsoftware.com · read 12 Oct 2026
- Product
- Hop is a cloud-based hospitality property management system for managing bookings, guests, rates, and property operations.hopsoftware.com · read 12 Oct 2026
- Setup
- The maker says PMS setup generally takes 4 to 6 weeks, and HopLite customers receive a dedicated onboarding manager.hopsoftware.com · read 12 Oct 2026
- Small properties
- HopLite is designed for small independent properties such as pubs with rooms, B&Bs, guest houses, self-catering accommodation, and boutique hotels.hopsoftware.com · read 12 Oct 2026
- Support
- Hop advertises live chat, phone, and email support seven days a week, while the Hop Inclusive plan lists dedicated in-house support 364 days a year.hopsoftware.com · read 12 Oct 2026
- Who it serves
- Hop says it serves properties including B&Bs, guest houses, independent hotels, hotel groups and chains, lodges, campsites, caravan parks, co-living spaces, social housing, and student accommodation.hopsoftware.com · read 12 Oct 2026
