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Heroic Knowledge Base

Heroic Knowledge Base · Manchester, United Kingdom · founded 2011

Plans and prices

Heroic KB Essential

$84.50a year

1 site · unlimited users · standard support

Heroic KB Plus

$174.50a year

3 sites · unlimited users · search analytics · article feedback

Heroic KB Pro + AI

$299.50a year

5 sites · unlimited users · AI assistant · integrations

Every plan, in full

On the record

Access control
Plus and Pro can restrict the whole knowledge base, a category, or an article to logged-in users and support password-protected or intranet use.herothemes.com · read 11 Oct 2026
AI
Pro includes an AI assistant that answers from the knowledge base content and is described as grounded in those materials rather than the open web.herothemes.com · read 11 Oct 2026
Analytics
Plus and Pro include search analytics for popular and empty searches, article feedback, and transfer analytics.herothemes.com · read 11 Oct 2026
Publishing audience
bothherothemes.com · read 20 Sep 2026
Authoring
Features include article attachments, an automatic table of contents, revision history, video embeds, and CSV article import.herothemes.com · read 11 Oct 2026
Content analytics
Yesherothemes.com · read 20 Sep 2026
Guarantee
The maker offers a 14-day, 100% money-back guarantee; the page does not describe a free trial.herothemes.com · read 11 Oct 2026
Integrations
Pro lists Slack, Heroic Inbox, HelpScout, WPForms, Formidable Forms, and Gravity Forms integrations.herothemes.com · read 11 Oct 2026
Multilingual
The plugin supports multilingual knowledge bases through WPML.herothemes.com · read 11 Oct 2026
Organization
It supports unlimited categories and nested subcategories, drag-and-drop ordering, and article tags.herothemes.com · read 11 Oct 2026
Plan limits
Licenses cover 1, 3, or 5 sites by tier, and each multisite sub-site counts separately; user and article counts are unlimited.herothemes.com · read 11 Oct 2026
Privacy and security
HeroThemes’ privacy policy says it uses security measures to guard personal data and limits access to people with a business need to know; it does not state a compliance certification on that page.herothemes.com · read 11 Oct 2026
Product
Heroic KB is a self-service knowledge base plugin for WordPress with instant search, analytics, and article feedback.herothemes.com · read 11 Oct 2026
Search
Type-ahead search suggests relevant articles as visitors type.herothemes.com · read 11 Oct 2026
Self-hosted
The product runs on WordPress and its content lives in the customer’s WordPress database.herothemes.com · read 11 Oct 2026
Support
All plans include plugin updates; Essential and Plus have standard support, while Pro has premium support.herothemes.com · read 11 Oct 2026
Version history
Yesherothemes.com · read 20 Sep 2026
Who it is for
The maker describes its plugins as built for freelancers, agencies, and businesses of every size, with use cases including customer help docs, technical documentation, internal knowledge bases, and SOPs.herothemes.com · read 11 Oct 2026

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