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Heretto
Heretto · Rochester, New York, USA
What it is
Heretto is a DITA-based platform for enterprises creating, managing, distributing, and personalizing documentation. Its CCMS brings together authoring, version control, branching, workflow management, publishing, and translation management. Multiple authors can work in one file at the same time without file locking. Heretto describes DITA content as portable and scalable, and CCMS governance includes content history, configurable workflows and roles, taxonomy, and metadata. The Deploy API distributes centrally stored content for headless publishing. Portal provides a branded self-service site with personalization and granular permissions; its plan includes one production and one non-production site, with additional sites available. Heretto describes CCMS as a SOC 2 Type II certified cloud platform. The web application is compatible with macOS, Windows, and Linux, with Chrome and Firefox officially supported. Heretto lists clients in high-technology software, manufacturing, insurance, and medical devices. Plans are Deploy, CCMS, and Portal, with prices available on request. The platform is not designed for mobile devices or offline use.
For and against
For
- Multiple authors can edit a file simultaneously
- Includes version control and workflow management
- Portal supports personalization and granular permissions
- SOC 2 Type II certified cloud platform
Against
- Pricing is available on request
- Not designed for mobile devices or tablets
- Not designed for offline use
The verdict
Heretto combines structured-content management with API delivery and a self-service portal. Teams should account for its web-focused, online-only design and request pricing.
Who it suits
Heretto suits enterprise teams managing structured documentation and publishing it through APIs or a branded self-service portal. It is intended for desktop web use rather than mobile or offline work.
Plans and prices
Heretto CCMS
Intuitive authoring UI · real-time collaboration · review workflows · version control
Read 14 Oct 2026 · heretto.com
Heretto Deploy
RESTful JSON API · enterprise publishing workflow · dynamic delivery · output integrations
Read 14 Oct 2026 · heretto.com
Heretto Portal
Includes CCMS and Deploy · 1 production site · 1 non-production site · additional sites available
Read 14 Oct 2026 · heretto.com
CCMS
Intuitive authoring UI · Real-time collaboration · Configurable workflows · Version control
Read 8 Oct 2026 · heretto.com
Deploy
Includes CCMS · RESTful JSON API · Dynamic delivery · Output integrations
Read 8 Oct 2026 · heretto.com
Portal
Includes CCMS and Deploy · 1 production site · 1 non-production site · Additional sites available
Read 8 Oct 2026 · heretto.com
On the record
- AI assistant
- Etto is Heretto's generative-AI copilot for creating DITA content, improving productivity and maintaining consistency.help.heretto.com · read 14 Oct 2026
- Analytics integration
- Heretto's customer self-service page says Portal can integrate with analytics platforms such as Google Analytics.heretto.com · read 8 Oct 2026
- API authentication
- API access supports Basic Authentication with tokens and SSO session-cookie authentication.help.heretto.com · read 14 Oct 2026
- API capabilities
- The CCMS API supports CI/CD publishing, scheduled jobs, multi-locale deployment, audit reporting, pagination and deployment management.help.heretto.com · read 14 Oct 2026
- API documentation publishing
- Heretto API Docs imports OpenAPI JSON files, renders endpoint pages, supports in-portal request testing and generates code samples.help.heretto.com · read 14 Oct 2026
- API limitation
- The CCMS API does not support bulk updates because each request operates on one object.help.heretto.com · read 14 Oct 2026
- Collaborative editing
- Its cloud Content Editor lets multiple users work on the same DITA content simultaneously, with a side-by-side XML source editor.help.heretto.com · read 14 Oct 2026
- Company footprint
- Heretto says it is headquartered in Rochester and operates as a distributed team across the United States and Poland.heretto.com · read 14 Oct 2026
- Company identity
- Heretto is the DBA name of Jorsek Inc., a privately held software company headquartered in Rochester, New York.heretto.com · read 14 Oct 2026
- Company size
- LinkedIn lists Heretto as a privately held software-development company with 51–200 employees and headquarters in Rochester, NY.linkedin.com · read 14 Oct 2026
- Content delivery
- Heretto Deploy API distributes centrally stored content through an API for headless publishing.heretto.com · read 8 Oct 2026
- Content management
- Heretto CCMS includes authoring, version control, branching, workflow management, publishing, and translation management.heretto.com · read 8 Oct 2026
- Custom domain
- Yesheretto.com · read 20 Sep 2026
- Deploy API
- Heretto Deploy is a content-as-a-service layer that delivers structured content through a RESTful JSON API to websites, applications, devices and machines.heretto.com · read 14 Oct 2026
- Documentation and support
- Heretto publishes a substantial help center covering CCMS, Deploy API, Portal, integrations, FAQs and release notes, with support-request access.help.heretto.com · read 14 Oct 2026
- Governance
- Heretto CCMS provides content history, version control, customizable workflows and roles, taxonomy, and metadata capabilities.heretto.com · read 8 Oct 2026
- Insights analytics
- Heretto Insights provides built-in reports for repository content, reuse, localization progress and content quality.heretto.com · read 14 Oct 2026
- Integrations
- Documented integrations include XMLmind DOCX-to-DITA migration, DITA-OT publishing, XTM localization and REST APIs.help.heretto.com · read 14 Oct 2026
