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On the recordRead 21 Oct 202640 facts
Helpbase
On the record
- 24/7 operation
- The site advertises continuous customer support with no waiting time.helpbase.ai · read 21 Oct 2026
- Always-on support
- Helpbase says it works around the clock and provides 24/7 support with zero wait time.helpbase.ai · read 5 Oct 2026
- Answer resolution
- The site says Helpbase resolves common questions using customer-provided training documents.helpbase.ai · read 5 Oct 2026
- Automated actions
- Helpbase says it can use business tools to track orders, refund payments, and cancel subscriptions.helpbase.ai · read 5 Oct 2026
- Automatic resolution claim
- Helpbase says 80% of issues are resolved automatically and the remainder are escalated for review.helpbase.ai · read 21 Oct 2026
- Automation claim
- The site states that 80% of issues are resolved automatically and the remaining 20% are escalated for review.helpbase.ai · read 5 Oct 2026
- Business actions
- The product can connect to business tools to track orders, issue refunds, and cancel subscriptions.helpbase.ai · read 21 Oct 2026
- Company association
- The same résumé identifies David Emelianov as a co-founder and CEO of Trimbox, one of the companies cited in Helpbase's launch announcement.davidemelianov.com · read 21 Oct 2026
- Contact
- The listed contact email is [email protected].helpbase.ai · read 5 Oct 2026
- Demo
- The site invites prospective customers to book a demo and says it will train the support bot in under five minutes.helpbase.ai · read 5 Oct 2026
- Developer stack
- David Emelianov lists Helpbase as an email-support project built with Next.js, TypeScript, Express, and OpenAI.davidemelianov.com · read 21 Oct 2026
- Escalation
- When more help is needed, Helpbase gathers details and tags in the human support team.helpbase.ai · read 5 Oct 2026
- Functional AI
- The feature list describes tool-connected AI intended to complete support tasks end to end.helpbase.ai · read 21 Oct 2026
- Human escalation
- When automation is insufficient, Helpbase gathers details and tags the human support team.helpbase.ai · read 21 Oct 2026
- Independent adoption claim
- The maker reported roughly 90% automation across two existing companies with tens of thousands of monthly active users and more than $70,000 in monthly recurring revenue.indiehackers.com · read 21 Oct 2026
- Independent escalation
- The same post says important cases can be escalated directly to the founder.indiehackers.com · read 21 Oct 2026
- Independent launch description
- An Indie Hackers launch describes Helpbase as an AI support inbox for indie hackers.indiehackers.com · read 21 Oct 2026
- Independent training inputs
- The Indie Hackers post says the bot can be trained on product documentation and support emails.indiehackers.com · read 21 Oct 2026
