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On the recordRead 13 Oct 202625 facts
Helo Convo
Helo Convo · Mumbai, Maharashtra, India · founded 2001
On the record
- Agent setup
- A conversational prompt generates a workflow, guardrails, replies, integrations and human handoff, and the agent can be edited by re-prompting.helo.ai · read 13 Oct 2026
- AI bot generation
- Yeshelo.ai · read 21 Sep 2026
- Capacity
- The page states support for up to 5,000 concurrent conversations, sub-second responses and a 99.99% uptime SLA.helo.ai · read 12 Oct 2026
- Compliance
- The page lists SOC 2 Type II, ISO 27001 and DPDP, plus SSO and role-based access control.helo.ai · read 12 Oct 2026
- Demo
- Helo offers a free 30-minute working session to build a use case live during a demo.helo.ai · read 13 Oct 2026
- Deployment channels
- multichannelhelo.ai · read 21 Sep 2026
- Human handoff
- Yeshelo.ai · read 21 Sep 2026
- Inbox and handoff
- Its OneView Inbox brings WhatsApp, web and app conversations into one CRM-synced inbox and supports handoff to a human with conversation context.helo.ai · read 13 Oct 2026
- Integrations
- The product page names OpenAI, Google Gemini and Anthropic, MCP servers, Mail, SMS and WhatsApp channels, plus REST, OAuth 2.0, mTLS and HMAC-signed webhooks with auto-retry.helo.ai · read 13 Oct 2026
- Intended customers
- The page describes use cases for banking and lending, insurance, retail and e-commerce, and telecom and utilities.helo.ai · read 12 Oct 2026
- Maker
- Helo.ai by VivaConnect says it was founded in 2001 and identifies Vikram Raichura as Founder and MD.helo.ai · read 12 Oct 2026
- Maker and founding
- Helo.ai identifies Vikram Raichura as its founder and managing director, and its company history says it was founded in 2001.helo.ai · read 13 Oct 2026
- Maker headquarters
- Helo’s contact page lists an office in Mumbai, India; the opened pages do not explicitly identify a headquarters.helo.ai · read 13 Oct 2026
- Pricing detail
- The product page says there is one platform fee and WhatsApp is billed at Meta rates at cost; it provides no numeric price.helo.ai · read 13 Oct 2026
- Product
- Helo Convo is a no-code enterprise AI agent platform for automating customer conversations and completing transactions across WhatsApp, web and apps.helo.ai · read 13 Oct 2026
- Scale
- The product page claims support for 5,000+ concurrent chats, sub-second response times and a 99.99% uptime SLA.helo.ai · read 13 Oct 2026
- Security and data location
- The page states data is localized in India on helo.ai infrastructure, with encryption in transit and at rest, immutable audit logs, and on-premise or private-cloud deployment options.helo.ai · read 12 Oct 2026
- Security and deployment
- The product page states that data is localized in India, encryption is used in transit and at rest, and on-premises or private-cloud deployment is available; it lists SOC 2 Type II, ISO 27001 and DPDP.helo.ai · read 13 Oct 2026
