HealR

HealR is an Agentic AI SRE platform from AutonomOps AI for incident response, predictive monitoring, and IT operations. Its Agentic War Room automates incident investigation through a five-step workflow. For monitoring and analysis, it combines anomaly detection using ARIMA, Isolation Forest, and Prophet with natural-language queries for logs and metrics. HealR maps service topology and dependencies and provides real-time blast-radius analysis. It integrates with Prometheus, Grafana, Kubernetes, Datadog, PagerDuty, Slack, OpenTelemetry, and Terraform. A REST API covers metrics, incident analysis, and incident-response workflows, with SDKs for several programming languages. Listed security controls include AES-256 encryption at rest, TLS 1.3 in transit, MFA, SAML SSO, and role-based access control. HealR is available as an API, self-hosted, or web platform. A free Starter plan includes one data-source integration, 100 Agent Chat queries monthly, three War Room sessions monthly, and seven-day data retention. Paid plans start at $199 a month; a 14-day trial does not require a credit card.

HealR brings incident investigation, anomaly detection, and service mapping into one SRE platform. Its free plan has defined query, session, integration, and retention limits; paid plans expand those allowances and deployment options.

HealR may suit developers, growing teams, scale-ups, and enterprises seeking incident response and infrastructure monitoring tools. Enterprise plans include on-premise or VPC deployment.

HealR is an agentic SRE platform for teams that need incident investigation, anomaly analysis, and dependency context in one workflow. It suits infrastructure groups already using tools such as Kubernetes, Prometheus, or Datadog, while individual developers can start on the permanent free tier. The main trade-off is straightforward: useful operational breadth arrives quickly, but meaningful team scale requires a paid plan.

Overview

HealR combines a five-step Agentic War Room workflow with monitoring analysis and service mapping. Responders can investigate incidents, query logs and metrics in natural language, and inspect dependencies through topology and blast-radius views. That combination is more ambitious than a basic alerting product, but the Starter allowance is better suited to evaluation or personal use than to a shared on-call operation.

Key features

Incident investigation and anomaly detection

The Agentic War Room automates incident investigation, giving teams a structured way to move through an event instead of relying solely on manual searching. Multi-model anomaly detection uses ARIMA, Isolation Forest, and Prophet, while Agent Chat accepts natural-language questions about logs and metrics. These capabilities fit teams that want assistance finding patterns and narrowing causes; organizations seeking only straightforward monitoring may find the extra analytical layer unnecessary.

Topology, integrations, and automation

HealR maps service topology and dependencies, then provides real-time blast-radius analysis so responders can identify potentially affected services. It integrates with Prometheus, Grafana, Kubernetes, Datadog, PagerDuty, Slack, OpenTelemetry, and Terraform. Runbook automation, infrastructure troubleshooting, and Kubernetes support extend its operational scope. A REST API covers metrics, incident analysis, and response workflows, with SDKs for several programming languages, making it more practical for teams that need to connect existing systems.

Security and deployment

HealR states that data is encrypted with AES-256 at rest and TLS 1.3 in transit. MFA, SAML single sign-on, and role-based access control address common access requirements, while listed compliance claims include SOC 2 Type II, ISO 27001, GDPR, HIPAA, CCPA, and PCI DSS. Enterprise customers can choose on-premise or VPC deployment and request custom AI model fine-tuning.

Pricing

Starter costs nothing, billed Forever. It includes one data-source integration, 100 Agent Chat queries per month, three Agentic War Room sessions per month, seven-day data retention, and community support. That is enough for an individual developer to learn the workflow, but the query, session, integration, and retention caps constrain regular team usage.

Professional costs $199 a month, billed Monthly. It raises coverage to five data-source integrations and removes limits on Agentic War Room and Agent Chat, with 30-day retention. This is the sensible tier for a growing team that needs recurring investigations without Starter’s quotas, although it does not include the Unlimited plan’s predictive suite or custom agent training.

Unlimited costs $399 a month, billed Monthly. It adds unlimited integrations, the Predictive Intelligence Suite, custom AI-agent training, and 90-day retention. Scale-ups with diverse tooling and a need for tailored agents are the intended audience; smaller teams may not use enough of those additions to justify the jump.

Enterprise uses custom pricing and is billed Custom. It adds on-premise or VPC deployment, custom integrations and APIs, unlimited data retention, and 24/7 phone support. Starter has community support, Professional offers email and chat, and Unlimited provides priority 24/5 support. A 14-day trial is available without a credit card.

Platforms

HealR is offered through a web interface and API, with self-hosted deployment available. It supports AWS, Azure, and GCP environments, so organizations can align operation with their existing cloud footprint or choose an on-premise or VPC arrangement on Enterprise.

Who it's for

Starter is aimed at individual developers testing agent-assisted SRE work. Professional fits growing teams that need unlimited investigation and chat across several integrations. Unlimited is designed for scale-ups requiring broad integration coverage, predictive capabilities, and custom training. Enterprise is the choice for organizations needing private deployment, custom interfaces, unlimited retention, or 24/7 phone support.

Pros and cons

Pros

• Unified investigation workflow: Incident automation, anomaly models, natural-language analysis, and topology context address multiple stages of response.
• Broad integration surface: Support for major observability, incident, collaboration, infrastructure, and telemetry tools reduces the need to abandon existing systems.
• Enterprise controls: Encryption, MFA, SAML SSO, RBAC, and listed compliance certifications support regulated deployments.
• Permanent entry tier: The free plan and no-card 14-day trial lower the barrier to evaluating the product.

Cons

• Starter quotas are restrictive: One integration, 100 monthly queries, three monthly War Room sessions, and seven-day retention limit shared or continuous use.
• Useful scale features cost more: Unlimited integrations, predictive intelligence, and custom training begin at $399 a month.
• Enterprise pricing is custom: Buyers needing private deployment or unlimited retention cannot budget from a published price.

Alternatives

• incident.io is a better fit when native Slack or Microsoft Teams incident response, on-call, status pages, and essential automation are the priority.
• Hermes Agent suits users seeking a freemium agent with free models and a $20 monthly Plus plan.
• Rootly is worth choosing for a paid incident-response product starting at $20 per user monthly.
• Kestrel fits teams wanting an always-free topology map and cloud inventory, with a separate Cloud AI Copilot plan.
• TigerOps is an alternative for host, log, metric, and synthetic-check monitoring with a free tier.
• UniDeploy is aimed at CLI-oriented users wanting free AI requests and bring-your-own-model support.
• Aerol is a simpler web monitoring option with a free plan for up to 50 monitors.
• Akmatori is the choice for an Apache 2.0, self-hosted open-source deployment.
• AI DevOps Assistants provides a broader category comparison.

Verdict

Choose HealR if your team wants agent-assisted incident investigation, anomaly detection, and dependency analysis connected to an existing observability stack. Professional is the practical starting point for ongoing team use, while Unlimited and Enterprise address scale and deployment requirements. Look elsewhere if you need only basic monitoring, a lower-cost shared plan, or a fully published Enterprise price.