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GratShare
Naples, Florida, United States
What it is
GratShare is a web platform for restaurant gratuity operations. It calculates, allocates, distributes, reports, and archives tips, service charges, commissions, and related pay data. Configurable rules can use pools, tip-outs, weights, departments, roles, shifts, locations, exceptions, and custom distributions. When a rule includes POS item tracking, tippable items can direct money by station, role, pool, or support team. Managers can review calculations, apply overrides, manage exceptions, and approve changes with traceable records. The platform supports payout and payroll exports, employee earnings visibility, reconciliation, reporting, and audit history. Integrations cover POS, time-and-attendance, digital payout, and payroll services, including Toast, Oracle, ADP, Paychex, Visa Direct, Branch, Harri, and 7shifts. The maker lists 180+ connected endpoints, 60+ POS systems, and 20+ payroll partners. A free pilot lasts 30–90 days, but there is no free plan. Per-location plans start at $49 a month for self-managed service; white-glove service is $89 monthly.
For and against
For
- Configurable tip and gratuity rules
- Manager approvals and traceable overrides
- Payroll and payout export workflows
- Broad POS and payroll integrations
- Free 30–90-day pilot
Against
- No free plan
- Plans are priced per location
- Enterprise pricing is custom
- Web platform only
The verdict
GratShare centralizes complex gratuity calculations, reviews, payouts, and records for hospitality operations. Its integrations and configurable rules support varied distribution policies, with paid per-location plans and a pilot for evaluation.
Who it suits
GratShare suits hospitality businesses managing tip distribution across restaurants, hotels, casinos, airports, or larger groups. It is designed for teams needing payroll exports, approvals, and audit records.
Plans and prices
Free Pilot
Pilot access before paid deployment
Read 15 Oct 2026 · gratuitysolutions.com
You Drive
Self-managed deployment · free implementation and support · compliance tracking · enterprise security
Read 15 Oct 2026 · gratuitysolutions.com
We Drive
White-glove deployment · free implementation and support · compliance tracking · enterprise security
Read 15 Oct 2026 · gratuitysolutions.com
Enterprise
Multi-brand operators · enterprise deployment · custom volume pricing
Read 15 Oct 2026 · gratuitysolutions.com
On the record
- Android availability
- AppBrain reports GratShare was removed from Google Play on May 3, 2024; its last listed version was 2.0.2, updated July 13, 2017.appbrain.com · read 15 Oct 2026
- API and SDKs
- The opened official pages describe proprietary integrations and a patented payment platform but provide no public API reference or SDK download.gratuitysolutions.com · read 15 Oct 2026
- Audit history
- Rules, exceptions, approvals and distribution records are retained in an auditable history.gratuitysolutions.com · read 15 Oct 2026
- Company founding
- The company’s own history identifies 2009 as its founding year in Naples, Florida.gratuitysolutions.com · read 15 Oct 2026
- Company scale
- Gratuity Solutions says its platform serves more than 15,000 locations and has paid out over $17 billion.gratuitysolutions.com · read 15 Oct 2026
- Compliance
- The company says its platform supports audit-ready compliance across 45+ states and identifies its SOC 2 status as Type II certified.gratuitysolutions.com · read 3 Oct 2026
- Employee transparency
- Employees can view calculated earnings and payout activity through connected employee access tools.gratuitysolutions.com · read 15 Oct 2026
- Fees
- The pricing page says there are no hidden fees, per-transaction charges, or per-employee fees.gratuitysolutions.com · read 3 Oct 2026
- Free pilot
- The maker advertises a free pilot lasting 30–90 days.gratuitysolutions.com · read 3 Oct 2026
- G2 review volume
- G2’s Gratuity Solutions seller page lists 13 reviews across its products, while the individual listed products show zero reviews and no aggregate product rating.g2.com · read 15 Oct 2026
- Integration architecture
- The company says its proprietary Sync Suite connects POS, payroll, time-and-attendance and payout systems; some endpoints are private OEM or white-label connections.gratuitysolutions.com · read 15 Oct 2026
- Integrations
- The partner ecosystem claims more than 180 connected endpoints, including over 60 POS systems and more than 20 payroll providers.gratuitysolutions.com · read 15 Oct 2026
- Integration scope
- The integrations page says the platform has 180+ connected endpoints, 60+ POS systems, and 20+ payroll partners, including private OEM and white-label connections.gratuitysolutions.com · read 3 Oct 2026
- Intended users
- Gratuity Solutions describes its platform as serving hospitality businesses from single restaurants to national groups, casinos, hotels, and airports.gratuitysolutions.com · read 3 Oct 2026
- Item-level distribution
- POS-tracked menu items can trigger station, role, pool or support-team distribution logic.gratuitysolutions.com · read 15 Oct 2026
- Item tracking
- When POS item tracking is part of a rule, GratShare can use tippable items to direct distribution by station, role, pool, or support team.gratuitysolutions.com · read 3 Oct 2026
- Licence
- The software is proprietary and protected in part by U.S. Patent 9,741,050; no open-source licence is stated.gratuitysolutions.com · read 15 Oct 2026
- Limit: Android connectivity
- AppBrain comments include reports that the Android app remained stuck on a connecting screen and did not work.appbrain.com · read 15 Oct 2026
