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Global Relay Event Archiving API
Vancouver, British Columbia, Canada
What it is
Global Relay Event Archiving API is a developer interface for sending social media, collaboration and customer experience events into Global Relay Archive. It is designed for platforms that generate event-based data and supports more than 40 event types, including posts, replies, profile changes and other user activity. Global Relay authenticates, validates, transforms and stores submitted data for discovery and analysis by archive users. Applications must be registered and identify the data types they intend to archive before calling the API. Authentication uses OAuth 2.0 Client Credentials, and endpoints require HTTPS. Any programming language with an HTTP library can work with it. Each platform being archived requires its own credentials, and attachments must first be sent to the files endpoint before an event can reference them. Global Relay lists connectors for services including Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom and Webex. The archive offers configurable retention, legal hold, advanced search and export to PST or EML, or via FTP, DVD or hard drive. Pricing is available on request.
For and against
For
- Supports more than 40 event types.
- Works with any language that has an HTTP library.
- Offers configurable retention, legal hold and advanced search.
- Supports PST and EML exports.
Against
- Pricing is available on request.
- Applications must be registered before calling the API.
- Each source platform needs separate credentials.
- Attachments must be uploaded before event submission.
The verdict
The API provides a defined route for submitting platform activity to Global Relay Archive, with registration and platform-specific credentials required. Pricing is available on request.
Who it suits
The API is aimed at organizations that need to archive event data from social, collaboration or customer experience platforms. Its audience includes the financial sector and other highly regulated industries.
Plans and prices
Event Archiving API
application enrollment required · credentials per platform/data type
Read 30 Sep 2026 · globalrelay.com
On the record
- Archive workflow
- Global Relay authenticates, validates, transforms, and stores submitted data in Global Relay Archive, where archive users can discover and analyze it.developers.globalrelay.com · read 30 Sep 2026
- Attachments
- File attachments must be uploaded to the PUT /files endpoint before they are referenced in an event request.developers.globalrelay.com · read 30 Sep 2026
- Authentication
- The API uses OAuth 2.0 Client Credentials grant authentication.developers.globalrelay.com · read 30 Sep 2026
- Certifications
- Global Relay’s Trust Portal displays SOC 2 Type II, ISO 27001, GDPR, and CCPA badges.trust.globalrelay.com · read 30 Sep 2026
- Compliance archive
- Global Relay says archived content is stored in a WORM-compliant, tamper-proof format with continuous integrity checks, chain-of-custody tracking, and encrypted storage.globalrelay.com · read 30 Sep 2026
- Credential scope
- A new credential set is required for every platform from which data is archived; Global Relay gives Jira and LinkedIn as examples requiring separate credentials.developers.globalrelay.com · read 30 Sep 2026
- Custom integration
- Global Relay Archive supports any communication data source using a standardized open-source format and secure SMTP delivery, with custom integrations available.globalrelay.com · read 30 Sep 2026
- Encryption
- Global Relay states that data is end-to-end encrypted in transit and at rest.developers.globalrelay.com · read 30 Sep 2026
- Enrollment
- Applications must be registered and specify the data types they plan to archive before calling the API.developers.globalrelay.com · read 30 Sep 2026
- Event types
- The API supports more than 40 event types, including posts, replies, profile updates, and other user activity.developers.globalrelay.com · read 30 Sep 2026
- Integrations
- Global Relay lists connectors for platforms including Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex.globalrelay.com · read 30 Sep 2026
- Platform coverage
- The API is designed to support platforms that generate event-based data, including collaboration platforms and social media sites.developers.globalrelay.com · read 30 Sep 2026
- Purpose
- The API programmatically archives social media, collaboration, and customer experience data into Global Relay Archive.developers.globalrelay.com · read 30 Sep 2026
- Support
- Global Relay provides technical support, training, professional services, and 24/7 expert advice and support.globalrelay.com · read 30 Sep 2026
- Target customers
- Global Relay describes its solutions as serving the global financial sector and other highly regulated industries.globalrelay.com · read 30 Sep 2026
- Transport
- Global Relay API endpoints require HTTPS and conform to HTTP/1.1, and the Event Archiving API works with any language that has an HTTP library.developers.globalrelay.com · read 30 Sep 2026
