The best Gainsight Customer Success alternatives

EverAfter suits teams that need branded customer portals for onboarding, adoption, renewals, or other listed success workflows.

Custify is aimed at customer success managers and B2B SaaS businesses that need to centralize customer information and automate workflows.

It suits rapidly scaling SaaS companies looking to monitor customer health and product adoption and coordinate account follow-up.

Vitally is aimed at Customer Success teams using one-to-many, product-led, hybrid, or one-to-one engagement models.

ZapScale is presented for growing customer success teams at B2B SaaS companies.

ClientSuccess suits early-stage startups, SMBs, mid-market teams, and larger organisations with structured customer-success programs.

It suits B2B commercial teams looking to organize customer success, sales, or professional services work in one platform.