- Home
- Order Management Software
- Fluent Order Management
On the recordRead 4 Oct 202614 facts
Fluent Order Management
The Rocks, New South Wales, Australia
Plans and prices
Fluent Enterprise
Priced on request
Price based on order volumes
Read 4 Oct 2026 · fluentcommerce.com
Fluent Light
Priced on request
500k orders per year · 10 fulfillment nodes · 20k SKUs
Read 4 Oct 2026 · fluentcommerce.com
On the record
- Architecture
- Fluent describes the product as an API-first, event-driven platform with configurable inventory data, sourcing logic, workflows and fulfillment decisions.fluentcommerce.com · read 4 Oct 2026
- Audience
- The product is presented for businesses managing complex commerce across brands, regions, channels and fulfillment models.fluentcommerce.com · read 4 Oct 2026
- Availability
- The Trust Center lists an uptime SLA of greater than 99.95%.fluentcommerce.com · read 4 Oct 2026
- Company headquarters
- Fluent Commerce lists Australia as its headquarters, at Level 5, 68 Harrington Street, The Rocks, NSW 2000.fluentcommerce.com · read 4 Oct 2026
- Data protection
- The Trust Center states that customer data is encrypted in transit using TLS 1.2+ and at rest using AES-256 or higher, and that SSO is supported.fluentcommerce.com · read 4 Oct 2026
- Fulfillment
- Its store experience supports ship from store, click and collect, and kerbside pickup.fluentcommerce.com · read 4 Oct 2026
- Hosting
- The platform is hosted on AWS and Google Cloud, with data storage regions available to meet customer data residency requirements.fluentcommerce.com · read 4 Oct 2026
- Integrations
- Fluent Connect links the platform with external systems; documented integration options include REST and GraphQL APIs, webhooks, and connectors for Salesforce, commercetools, Adobe and SCIM.docs.fluentcommerce.com · read 4 Oct 2026
- Inventory
- The product provides real-time inventory availability and analytics across orders, fulfillment and customer service.fluentcommerce.com · read 4 Oct 2026
- Orchestration
- Order orchestration applies one set of rules across orders and channels, and delivery dates are calculated from what can be delivered.fluentcommerce.com · read 4 Oct 2026
- Purpose
- Fluent Order Management manages inventory availability, order orchestration, fulfillment, customer service, returns and post-purchase activity.fluentcommerce.com · read 4 Oct 2026
- Returns
- Returns and exchanges can be handled in store, in transit or online.fluentcommerce.com · read 4 Oct 2026
- Security
- Fluent reports SOC 2 Type 2 and SOC 3 attestations, GDPR compliance, and completion of an EU NIS 2 assessment.fluentcommerce.com · read 4 Oct 2026
