On the recordRead 5 Oct 202613 facts
FIS CBK
Jacksonville, Florida, United States
Plans and prices
FIS CBK
Priced on request
Pricing not stated; contact FIS sales
Read 5 Oct 2026 · fisglobal.com
On the record
- API integration
- The hosted CBK solution may be integrated with third-party systems via APIs.fisglobal.com · read 5 Oct 2026
- Audience
- FIS describes CBK as a solution for institutions managing disputes, and its brochure says it is for organizations managing chargebacks through payment schemes.fisglobal.com · read 5 Oct 2026
- Automation
- The solution uses robotic process automation to reduce repetitive dispute management tasks and support smarter decisioning.fisglobal.com · read 5 Oct 2026
- Claims management
- It centralizes claims activity with deadline tracking, rule validation and automation.fisglobal.com · read 5 Oct 2026
- Company background
- FIS traces its roots to Systematics, a financial technology company founded in 1968, and says it is headquartered in Jacksonville, Florida.fisglobal.com · read 5 Oct 2026
- Hosted operations
- For its Hosted Solution, FIS handles technical operations, monitoring, maintenance and compliance.fisglobal.com · read 5 Oct 2026
- Hosting
- FIS describes CBK as a hosted SaaS solution with dispute history available in Microsoft Azure Cloud.fisglobal.com · read 5 Oct 2026
- Integrations
- FIS says CBK integrates with existing solutions and third parties such as Visa Claim Resolution and Mastercom.fisglobal.com · read 5 Oct 2026
- Purpose
- FIS CBK manages and tracks payment disputes and chargebacks across the dispute cycle.fisglobal.com · read 5 Oct 2026
- Security and compliance
- FIS states that PCI compliance is handled for the Hosted Solution.fisglobal.com · read 5 Oct 2026
- Technical deployment
- The brochure describes a Java application running in a J2EE application server on Linux or Windows.fisglobal.com · read 5 Oct 2026
- Web interface
- A FIS CBK brochure describes a rich web interface.fisglobal.com · read 5 Oct 2026
