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On the recordRead 7 Oct 202613 facts
FireFlo
Plans and prices
Starter
$149a month
Up to 3 agent seats · 1 WhatsApp, Instagram and Messenger · 1 sender ID · 1 voice number
Read 7 Oct 2026 · fireflo.au
Growth
$599a month
Up to 15 agent seats · Multiple Meta channels and numbers · Campaign tools and automations · Advanced analytics and exports
Read 7 Oct 2026 · fireflo.au
Enterprise
Priced on request
Unlimited seats · Sub-tenants · White-label portal · Multiple carriers and SIP trunks
Read 7 Oct 2026 · fireflo.au
On the record
- Audience
- FireFlo describes its Enterprise plan as intended for high-volume senders and reseller programmes.fireflo.au · read 7 Oct 2026
- Availability
- FireFlo states a 99.9% platform uptime target and 24×7 monitoring and support on Enterprise.fireflo.au · read 7 Oct 2026
- Billing
- FireFlo charges monthly for platform tenancy; messaging, WhatsApp and call charges are billed by the customer's providers.fireflo.au · read 7 Oct 2026
- Channels
- The suite supports SMS, WhatsApp Business, Instagram Direct, Facebook Messenger and hosted voice.fireflo.au · read 7 Oct 2026
- Customer requirements
- Customers bring their own SMS and voice carrier, Meta accounts, numbers, sender IDs and SIP trunks.fireflo.au · read 7 Oct 2026
- Data residency
- Hosting and retention controls are offered to help meet regional data-protection requirements.fireflo.au · read 7 Oct 2026
- Integrations
- FireFlo provides REST APIs, signed webhooks and SMPP connectivity, and says CRM and helpdesk integrations can use its API and exports.fireflo.au · read 7 Oct 2026
- Omnichannel inbox
- The Omni Panel combines WhatsApp Business, Instagram and Messenger with broadcasts, templates, no-code automations, shared contacts, CRM and analytics.fireflo.au · read 7 Oct 2026
- PBX devices
- The PBX page says the service works with SIP desk phones, desktop and mobile softphones, browser WebRTC and iOS and Android mobile apps.fireflo.au · read 7 Oct 2026
- PBX features
- Hosted PBX includes IVR, queues, extensions, call recording, SIP trunking, softphones, desk phones and WebRTC endpoints.fireflo.au · read 7 Oct 2026
- Product
- FireFlo is a hosted CPaaS suite combining bulk SMS, an omnichannel inbox and a cloud phone system.fireflo.au · read 7 Oct 2026
- Security
- The site describes per-country opt-in tracking, automatic STOP/HELP handling, role-based access, team scoping and audit logs.fireflo.au · read 7 Oct 2026
- SMS
- Enterprise SMS supports bulk, transactional and OTP messages, SMPP 3.3/3.4, HTTP and REST APIs, smart routing, real-time delivery reports and TPS control.fireflo.au · read 7 Oct 2026
