Telerivet

Telerivet is a cloud platform for organizations that communicate with customers, operations, and communities through text and voice. Its channels include SMS, WhatsApp, voice, USSD, MMS, Viber, LINE, Messenger, and Instagram; the company says it connects to more than 550 mobile networks in over 150 countries. Users can create keyword rules, auto-replies, subscriptions, polls, surveys, and conditional workflows without code. Developer options include REST, webhook, Cloud Script, and MCP APIs, along with JavaScript automations that run in the platform. Listed integrations include Zapier, Zendesk, CommCare, Viamo, Cyclos, AcySMS, RapidSMS, Ushahidi, and HubSpot. Its Android Gateway app uses an Android phone and local SIM to send and receive messages, with network airtime charges applying. Each SMS part, call, USSD session, chat app message, or MMS counts toward plan capacity. Telerivet says it is SOC 2 Type 2 audited and ISO 27001 certified, and stores and processes service information on servers in the European Union. The free plan includes 50 messages per day; paid plans start at $49 per month.

Telerivet brings multiple messaging channels, workflow automation, and developer access into a cloud platform. Consider the daily free-plan allowance and how each message or session counts toward capacity; paid plans start at $49 per month.

Telerivet suits companies, governments, technology firms, NGOs, and universities that need messaging across its supported channels. Teams can use no-code workflows or its developer APIs.

Overview

Telerivet is a cloud platform for organizations coordinating customer, operational, or community communications by text and voice. It suits teams that need multiple channels, automated workflows, or developer access in one service. Its reach and flexibility are compelling, but daily free-plan limits and broad per-message capacity accounting deserve close attention.

Key features

Channels and workflows

Native channels span SMS, WhatsApp, voice, USSD, MMS, Viber, LINE, Messenger, and Instagram, with connections to more than 550 mobile networks across more than 150 countries. This breadth is useful for organizations serving audiences across regions and platforms; teams that only need straightforward SMS may find the range unnecessary.

Two-way messaging, inbound SMS, delivery reports, and contact management cover core communication tasks. Nontechnical teams can build keyword rules, auto-replies, subscriptions, polls, surveys, and conditional workflows without code, reducing the need to hand routine interactions to developers. The tradeoff is capacity: each SMS part, voice call, USSD session, chat-app message, or MMS counts as one message. A multipart SMS or a mix of channels can therefore use quota faster than a simple count of conversations would suggest.

Developer access, integrations, and security

REST, webhook, Cloud Script, and MCP APIs, plus JavaScript automations that run inside the platform, give technical teams several ways to connect or extend workflows. Integrations include Zapier, Zendesk, CommCare, Viamo, Cyclos, AcySMS, RapidSMS, Ushahidi, and HubSpot. The Zapier app is invite-only and requires an API client with relevant permissions, so teams should not assume that connection is immediately available.

Telerivet says it is SOC 2 Type 2 audited and ISO 27001 certified, encrypts data between devices and servers with SSL/TLS, and supports time-based two-factor authentication and IP address whitelisting. It currently stores and processes service information on servers in the European Union, a material consideration for organizations with data-location requirements.

Android Gateway

The Android Gateway app can route messages through an Android phone and local SIM, giving teams a phone-based option for sending and receiving. Mobile-network airtime charges apply, so this route adds a separate cost beyond the platform plan.

Pricing

The free plan costs nothing and allows 50 messages per day, 50 stored contacts, and two automated services. It is a useful small-scale starting point, but the daily message ceiling and limited contact storage make it a poor fit for sustained or growing operations.

Starter costs $49/month, or $490 billed annually. It includes one route, 5,000 messages per month, 2,500 stored contacts, three active automated services, two user logins, and two projects. With limited support, it fits a small team testing or running a focused messaging program. Its single route and modest automation allowance constrain teams managing several concurrent workflows.

Pro costs $149/month, or $1,490 billed annually. It raises capacity to three routes, 30,000 messages per month, 15,000 contacts, eight active automated services, five user logins, and five projects, with email support. This is the more suitable tier for teams that need room to grow beyond Starter without moving to the largest plan.

Growth costs $399/month, or $3,990 billed annually, for ten routes, 100,000 messages per month, 50,000 contacts, 25 active automated services, 15 user logins, and 15 projects, with priority support. It is aimed at larger operations with substantial message volume and multiple workflows; smaller teams would be paying for considerable unused capacity. For every paid tier, remember that each SMS part, call, session, or app message consumes one unit of monthly capacity.

Platforms

Telerivet supports Android, web, and API access. Android is relevant for teams using the local-SIM gateway; web access serves platform users, while APIs provide an integration path for developers.

Who it's for

Telerivet is a strong fit for companies, governments, technology firms, NGOs, and universities that need to coordinate communications across channels or countries and want to automate interactions. Its no-code workflows help teams without dedicated development resources, while the API options suit organizations connecting messaging to other systems. It is less compelling for a small SMS-only operation that will not use its broader channel or workflow capabilities, particularly if the free allowance is too restrictive.

Pros and cons

• Pros: Broad channel coverage and connections across more than 150 countries suit organizations with geographically dispersed audiences.
• Pros: No-code conditional workflows, polls, surveys, and auto-replies let teams automate common interactions without building them from scratch.
• Pros: Multiple API options and listed integrations support connections to existing services and custom systems.
• Cons: The free plan is capped at 50 messages a day, 50 contacts, and two automated services, limiting its usefulness beyond a small pilot.
• Cons: Capacity counts calls, sessions, app messages, MMS, and each SMS part alike, making mixed-channel usage harder to estimate from conversation volume alone.
• Cons: Android Gateway users also pay mobile airtime, while Zapier access requires an invite and a properly permissioned API client.

Alternatives

Android SMS Gateway is worth considering for an Android-based setup with a free plan that allows one device, 300 lifetime SMS, and 300 contacts; its Starter plan is $19.00 per month for two devices and unlimited platform sending, though the available plan description is truncated.

simhook offers a free tier with 30 messages a day, 500 a month, one phone, and 25 recipients per send, while its self-hosted plan is free and described as having no limits. It may suit a team prioritizing self-hosting over Telerivet's managed multi-channel platform.

playSMS is free and open source under GPLv3 or later, but requires a separate SMS gateway to send and receive messages. Choose it when open-source software is the priority and supplying that gateway is acceptable.

Textmagic is a paid alternative with a free trial and prepaid per-SMS pricing that varies by destination country; it may suit teams comparing destination-based SMS rates rather than Telerivet's monthly capacity plans.

FoxText is a free option for personal use with a limited number of texts and a 120-character composer limit.

SMSGatewayCenter may suit India-only transactional messaging: its listed offer is 10,000 SMS Units for ₹1,650, paid once, with one-year validity, a transactional route, and GST extra.

BulkGate offers pay-as-you-go SMS, including a United Kingdom rate shown at €0.03, paid once, with the displayed per-SMS price excluding VAT and rates varying by country and operator.

Ozeki SMS Gateway is another paid alternative, with a listed one-time €1,490 plan for 5 messages per minute, one service-provider connection, and 10 users.

For a broader comparison, see SMS Gateway Software.

Verdict

Choose Telerivet if your organization needs a single platform for cross-channel messaging, automation, and developer integrations, especially across multiple countries. The main reason to look elsewhere is cost and capacity: even the free tier is tightly capped, and paid usage can consume quota through channels beyond SMS alone.